fandango confirmation number lookup

Why can't I register the gift card I received? It usually takes about 72 hours for the Customer Support team to respond to your query. Gift cards also can be purchased at any theater. REG will not sell tickets to any person under the age of 17 (18 where applicable). What time does the theatre location open? Do it in the middle of the night. Click Print Receipt under Orders. Be sure to note the expiration date on your reward and redeem in a timely manner. Have Fandango ready to cancel and have AMC app up and cancel the Fandango and book with the AMC app instantaneously. I complained bc the other 2/3 spots are also taken by Avengers tickets and they sent me 3 vouchers. At least I cancelled the payment on my credit card but unfortunately I am still ripped off because I dealt with this awful companyno wonder they have such long hold times. For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. Please ensure that your email is correct- and by midnight on the day of your birthday, you will receive an email notifying you that your free ticket has been added to your account. I can promise you. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. Verification can help ensure real people write reviews about real companies. Your Fandango A-list tickets should be in your A-list reservations. Please call theatre for any local restrictions. What actions has Regal taken in regards to the coronavirus? So hit them up on Twitter and they'll help. Also, at theaters like this you can likely stop by a kiosk or at their concierge and use the confirmation number from your e-mail from fandango to print out tickets at the theater. They expire after 2 weeks (really, who goes to the movies that often?). Guests must be of 17 years of age to purchase a ticket. Wow! You can visit your local theatre to find their specific pricing policy. After entering the number on my gift card--several times, I got the same message each time: "Error, this card has already been redeemed". Managers may empower Ushers to check for photo identification if a guest appears to be underage and is holding a ticket for an R rated feature. Pricing is available on each theater's Ticket Pricing tab. They would not refund my money although I did not attend the movie and they will not get you in contact with management or anyone other than whoever you get on the phone or by email. Did not know this until tickets were refused at Idaho theater. 2018-02-10. false. As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. The purchaser must also attend the movie for which the additional tickets are purchased. How to Request a Fandango Refund the Easiest Way. Is Your Popcorn Gluten Free? 34. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. A Child ticket is 2 to 12 and a Senior ticket is 60+. The ultimate first world problem! My gift card had not been used and I know that for a fact because the pin was still covered when I tried to use it. Rough or persistent violence is absent; sexually-oriented nudity is generally absent; some scenes of drug use may be seen; some use of one of the harsher sexually derived words may be heard. You can do this from your web browser. If you have any further questions regarding Fandango policies and procedures, please visit fandango.com for more information. Can I refund my ticket after I make my purchase? DO NOT ACCEPT A CREDIT INSTEAD OF A REFUND! Their gluten free statement is as follows: Even though, to the best of our knowledge, Glutens are not present, we have not analyzed for the actual presence of gluten. If your card is registered, the theater can look up your account with your registered phone number or email. 1. Enter the complete 10-digit phone number. checks for MPAA guideline adherence at the doormans post and theatre checks. Impossible to get a hold customer service over phone. There are certainly a handful of movies I would like to see before then, so hopefully this gets resolved. We are phasing outour cards and moving to a virtual rewards program so it is unncessary for you to have a card. It cant be retrieved or turned into any kind of credit. ConAgra Policy, at this time, prevents us from making "Gluten Free" claims while the FDA Guidance on this matter is still being reviewed. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. Can I get some help here printing these tickets? 2023 . Who gives movies their ratings? When you get to the theatre, you can walk directly up to the ticket attendant (i.e. Advertise Create an account to follow your favorite communities and start taking part in conversations. I recommend no one to use this website. How do I refund my tickets? Review Movie Club Credit Activity. Therefore, REG does not allow admission to our locations for guests of any age wearing a mask, face paint or face-obscuring hood; or possessing weapons, props or fake weapons. Tickets can be purchased online and picked up at the theatre, or an individual may purchase tickets directly from the kiosk. How Long Before Fandango Customer Service Answers? Theme, language, violence, nudity, sex and drug use are among those content areas considered in the decision-making process. When I get to the theater what should I do? Online orders can be paid with Visa, MasterCard, American Express and Discover. Guests falling victim to these sites will likely have print-from-home confirmation receipts with a series of numbers that are unrecognizable by AMC's point-of-sale. Your free birthday ticket will be on your accountby midnight on your birthday andexpires 30 days after your birthday. Present the barcode on your phone to the usher at the theatre for admission. for proof of age for each additional ticket being purchased. R - Restricted -- Under 17 requires accompanying parent or adult guardian (age varies in some jurisdictions). Pleaseclick herefor more information on Paragon Theaters donation policy and to submit a donation request. Answer (1 of 4): What you do is go to the movie theater and either type that number into the ticket kiosk to get your ticket or tickets, take it to box office to get your ticket, or to podium, where they can type it into the scanner and approve it. Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. On a holiday week, the showtimes may not be available until Wednesday. This is a small fee the company uses to cover some expenses they are left with once they complete the refund. Unfortunately, Special Engagements carry a pass restriction. The number you need to dial is the number of the theater you bought tickets for. Join our "virtual" program at this link. While users are typically satisfied with the service this company provides, there are cases when customers were displeased with the way the company handled their complaints, cancelations, and refund requests. The reservations page on AMC showed a ticket for Avengers Endgame on . CDA Idaho. I tried to immediately request an exchange or refund but customer service would not answer chat and the posted movie time was 5:00 and it was 5:03. In certain markets, film studios sometimes allocate films among theaters in that area. Anyone can write a Trustpilot review. The reservations page on AMC showed a ticket for Avengers Endgame on Thursday the 25th at 6 PM - this shouldn't be there. This applies to all passes, coupons, discount tickets, and promotional offers that state 'Not valid for special engagements', including red, green, black, yellow, silver and gold passes. Can points be added for movies I saw before I registered for Diamond Rewards or if I forgot it? If your gift card has an active balance, and you're having trouble using it, contact guest services at 877-262-4450. Your most efficient way is to use, At this time, we do not offer the ability to edit a ticket purchase. Our "bookings" (contract with film companies) are for one week only. DoNotPay offers you the chance to refund movie tickets online in just a few clicks. If you purchased concessions, walk directly up to the concession counter where you see Atom logo and scan your QR code to pick up your concessions. I contact AMC. Here are the steps to getting a refund with DoNotPay: DoNotPay does more than just submitting your request. Our cast members and managers are knowledgeable on the closed captioning system and can assist with any specific questions you may have. PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. Click Apply. Sorry, no bartering. The Regal Crown Club rules can be found here. To receive a refund from Fandango, please contact them at least 2 hours before your movie showtime at 1-866-857-5191 or request a refund through Fandango's customer service form. No record of transaction. If you want to refund your tickets you bought with your VIP account, the same rules applyyou will get a refund for your entire order, minus the convenience fee. I can promise you !!! Upon arriving at the theatre location, printed materials are available that explain how to use the closed captioning system. Thank you for your purchase. The AMC Gift Card is a prepaid gift card similar to a gift certificate that can be used to buy tickets or concessions at any AMC theatre. If I could change one thing about Fandango, it would be that you wouldn't have to pay a convenience fee to purchase tickets. For problems or for ticket refunds, please call Fandango between the hours of 6 a.m. and 10 p.m. PST, seven days a week at 866-857-5191, or click here to send them an e-mail. Since you don't plan to see all 3, maybe go to a theater during a non busy time and ask them to scan your AMC barcode to pull up the reservation and ask how to cancel it. for additional tickets. What Does the Fandango Refund Policy Say? If you visit the theaterduring a non-peak time (avoiding Friday or Saturday evenings), a manager can assist you with adding points for a recent visit. In lieu of Birthday Party events, we are offering Private Watch Parties. A month -several emails, 4 phone calls later- still no help! Sometimes they release films on a "limited" basis, and other times a film opens "wide" - all theaters. Regal Entertainment Group theatres are handicap accessible. If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. No. View our, Yes. Online orders placed by Noon EST will be shipped within two business days. Nudity, sex scenes, and scenes of drug use are absent; violence is minimal; snippets of dialogue may go beyond polite conversation but do not go beyond common everyday expressions. If you want to request a refund via email, here are the steps: Find the confirmation email you received. You'll also get a free ticket on your birthday! What criteria do they use? All five Classification and Rating Administration rating symbols have been trademarked and may not be self-applied. If you wish to exchange your ticket, you get the VIP+ points accordingly. The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given. Select why you want to continue (Refund or Exchange) Click on the link you can find under a headline Refund/Exchange, Enter your email address and the confirmation number, Select why you want to continue (Refund or Exchange). Please visit your local theater's page for specific ticket pricing. I have the exact same error. 126. PARAGON ENTERTAINMENT HOLDINGS, LLC'S "WIN A YEAR OF FREE POPCORN" SWEEPSTAKES, PARAGON ENTERTAINMENT HOLDINGS, LLC'S "ULTIMATE VALENTINE'SDATE NIGHT", PARAGON THEATERS THE BATMAN FREE SCREENING SWEEPSTAKES, PARAGON THEATERS THE BATMAN MERCHANDISE GIVEAWAY, PARAGON THEATERS DOG ULTIMATE PRIZE SWEEPSTAKES, LOTUS CINEMAS GRAND OPENING ULTIMATE FAN FREE SCREENING SWEEPSTAKES. I went online and tried to talk to a representative about my card mishap. The amount will be decreased for the per-ticket convenience fee the company is allowed to keep, as stated in its. If you arent satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191. During the ENDGAME fiasco, I tried to make a reservation for Thursday, April 25th, at 6PM. 2sandiesmail. Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels. If you arent satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191. Movie tickets purchased through Regal's mobile apps or websites include non-refundable convenience fees. I sent another email to their help desk and no reponse. Gift cards can be purchased at all or our theater locations or online byclicking here. I had a line of people behind me and had to by tickets again to get in. I never got a confirmation from it and on my bank account it said it bounced back. Gift Cards Offers. At that point, locate the movie you are inquiring about and click on a showtime. Agency Kitchen When I called after the very rude person from fandango told me there were no refunds after the movie and it was not there fault I didn't call for a refund before the movie. I hadn't heard about their AWFUL CUSTOMER SERVICE. 1/3 spots are taken by a bugged Endgame ticket. For extenuating circumstances, please consult theatre management. How Does Fandango Refund Tickets by Email? Select "My Tickets" to see your upcoming movies and showtimes. Refundsare not available after the booking showtime. The theatre employee can access your order by phone number, ticket ID or confirmation number. (along with its affiliate websites) is the place to get informed about and buy tickets for movies all around the U.S. and beyond. JavaScript is disabled. If you need assistance for any reason, please ask one of our theatre personnel for assistance. These websites are not legitimate AMC partners and unfortunately AMC cannot honor confirmation receipts or other purchase evidence from these sites to retrieve tickets for guests. General admission for all adult tickets purchased for performances during matinee hours. You will get the value of the ticket(s) you purchased on the Fandango website directly to the method of payment you used initially. Bought 4 tickets using a gift card & balance going on my credit card. Email questions@paragontheaters.com the gift card number, and the existing card so that the two can be merged. We are proud to offer a Paragon Theaters Diamond Rewards program to reward our most loyal guests. Bought 4 tickets using a gift card & balance going on my credit card. Please check your local theater under the Ticket Pricing tab. We generally find out on Tuesday afternoons if we will play a film another week, and post the following week's showtimes to our web site by Tuesday afternoon. Try the Fandango FAQ for more information. Note: Admission policies may vary by location due to state or local ordinances. 2023 Trustpilot, Inc. All rights reserved. Please don't use Fandango for your movie tickets.

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