gotrax scooter troubleshooting

These codes will pop up over your console's display when there are issues within your electric scooter. When GOTRAX GXL V2 display is blacked out you can release Power Key. They did not respond for 3 days, then said I was outside of the 30 days window which was untrue based on when I filed my request but true based on when they responded. GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 Thrifty Tool Shed 31K views 1 year ago Trying to Fix - GoTrax GXL Scooter - Randomly Stops Working Fix It 4.7K views 4 months ago Why. EDITED TO ADD ON 3/24: GoTrax has reached out to me with a solution. Gotrax has also added a longer battery life. There are many possible reasons why your Gotrax hoverboard is not balancing. Necesito saber si es posible cargar varias bateras , creo que la mia de nueva viene como a media vida pues alcanza como para solamente 5 km o Max 7 km , por lo tanto quiero un consejo gracias, ggandres8 - *You may need to perform a recalibration up to three times to fix your issue. 0000008779 00000 n Post adapter arcing when plugged in. There is no doubt that hoverboards are a popular and fun way to get around. Do you think most of the lower-priced scooters are having these problems? Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. There are many possible reasons why your Gotrax hoverboard is not balancing. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This is an internal issue and the bike should be sent back for repair. If your charger does not turn green when you plug it in, your problem may lie in your charger. 0000047449 00000 n rider weight: 154 Lbs. Learn more about your GOTRAX from full overviews and specs to troubleshooting. You may want to check your fuse box to see if any fuses are blown. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owners manual before riding your self-balancing scooter for the first time. This is telling you the charger is working. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. What if the part I ordered did not solve the problem? Apr 15, 2021 We check over 250 million products every day for the best prices. Choose a size and copy the code below to embed this guide as a small widget on your site / forum. If the battery is fully charged, then the issue is likely with the motherboard or wiring. E07 - Replace Motor or Motor Wheel Assembly. First, plug in your charger and make sure that it works before continuing. Here is a link to find the manual for your Gotrax hoverboard. (Be sure to follow local laws and regulations when disposing lithium ion batteries), While the battery is out, it is a great time to check the connections at the bottom of the tiller. Scooter is in the dumpster. This problem could be caused by many different things. Since battery indicator has 4 bars, easy to do the math. I continue to struggle with GOTRAX's customer support team. Scooters, tricycles, and other battery-powered vehicles are a great way to exercise and enjoy outdoor fun on a budget. . I requested a refund. Electric Scooters are ridden standing up and have 2 inline wheels for maximum speed, size and portability. Of course, with any new or growing technology there are often hiccups along the way. 51 reviews. Look down the tiller and ensure the pins are grouped together tightly and free of arching or debris. While they are a fairly new technology, they are rapidly growing in both popularity and their abilities to manage different terrains and new technologies. Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. Disconnect brake cable (Handbrake Edition Only), Reconnect the brake line (Handbrake Edition). Fortunately, if you have a few tools and spare parts lying around your garage, you can put together your own scooter with ease saving money as well as adding some fun to family time. Press J to jump to the feed. Gotrax recommends 3-4 hours for charging time. Tip: Try to lift as straight as possible out of the tiller. Also if there is a critical mass here, we may be able to have the company fix their problems. k 3TXK c"b0] 3:P $% Take care of your ride so it can take care of you. Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. :~f 12`L,@" E1, E2, E3 - Remove the console and use a soft rag to clean the connector between the console and battery. Expand the connector pins just the slightest to make sure everything is snug when you put it back together. It is not managed by iFixit staff. Back fender completely broken off, bottom screw plate snapped. Remove the footplate to access the batteries and wiring harness and visually inspect every connector to make sure it is attached. Subscribe to my Channel https://bit.ly/2ShKGSm In today's video I show you how to fix the two common issues with the GoTrax GXL V2 Electric Scooter, which are not being able to open it. Electric Scooters are fun for all people big or small, young or old, fast or slow; There is a scooter out there for everyone! You can recalibrate your Gotrax hoverboard by following the instructions above. Its possible the quality slipped with the V2, but they are basically the same scooter. In addition, I now have the old lithium ion battery I need to figure out how to dispose. 0000007190 00000 n One of the best ways to limit interruptions in your riding is to familiarize yourself with the owners manual before riding your self-balancing scooter for the first time. 30-day money back and manufacturing warranty.Please don't hesitate to contact us if you have any problems. Here is a link to find the manual for your Gotrax hoverboard. 2 - Handlebar Failure4 - Motor Signal Failure5 - Brake Lever Failure. When it comes to hoverboards, the magic fix-all is called recalibration. It was the front wheel so more difficult, cost 40 for replacement. To remedy these common issues all you need to do is place your Gotrax hoverboard on a flat surface and/or reduce your speed. Usually I have to play around with the throttle such as push down very gently and slowly to fix the problem. Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. I've had it for a full month now but never knew how to. This is a few specific actions that act as a reset for your board and can fix many common issues. I try and ride economical to maximize range and durability. I've had mine for almost two weeks now, and have not experienced these issues. ESn^;*43x"Ir~\+RCe&1OkX2G0Y=wIdiFS Brand new battery not holding charge. Fix Water Leaking From Air Conditioner. If that doesn't work, email support. IT GOES ON AND ON The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles. EDIT 3/31/21: GoTrax has fixed our issue and have replaced the faulty scooter. So in short. Turn the key or power switch on and engage the throttle all of the way. E5 - Replace controller / replace entire product. Learn more about your GOTRAX from full overviews and specs to troubleshooting. 110 0 obj <> endobj xref Please Note, some electric scooters share error codes. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ), Learn more about troubleshooting the Apex, Learn more about troubleshooting the XR Elite, How to Change your Electric Scooters Brakes, Learn more about troubleshooting your hoverboard, How to Assemble the GOTRAX Eclipse Electric Scooter, Hawaii Begins Electric Bike Rebate Program, Unboxing & Overview: The Flex Electric Scooter. Scary at first. Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. Roller Blades/Bikes. Between our 4 scooters, we have many minor quality issues and a few major manufacturing issues. A revolution is on the way - and Electric Scooters are leading it! This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! To remedy these common issues all you need to do is place your Gotrax hoverboard on a flat surface and/or reduce your speed. You can get it started again if you press the button so it's probably not a power issue. As you can see here I was able to do it with my fingers. After fully charging, I prepared for the first ride with the new parts. This is the best method to factory reset GOTRAX GXL V2. Repair frozen GOTRAX GXL V2. Theres a good chance that you are charging your scooter but not getting a charge because there is something wrong with your wiring harness. Next, take an alcohol wipe and use it to remove all traces of lint or dust from inside the charging port on your scooter. You may need a replacement battery if your current one is faulty or has sustained physical damage. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. The BBB's grade of "F" still . will respond to the email but the response itself is not helpful). Front wheel cover scraping wheel - easy fix but annoying. Only tools required are the 4mm Allen wrench and a set of pliers. It is possible to check the voltage of your battery using a voltmeter. Power completely shuts off while riding. If the wheel spins only when the battery charger is plugged into the scooter then the . Codes often have simple solutions and we are here to assist. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. If the scooter works after disconnecting the brake switch then the brake switch is defective. Even if just pressing for a second - Kind of scary actually. Here you a can find all the frequently asked questions (FAQ) about gotrax products including our hoveboards, electric bikes and electric scooters. This is one of the most common problems we hear about, so it's always worth checking first. If it is hard to install, stop and inspect the consoles pins under the head unit. Gotrax G3 Plus Electric Scooter, 10" Pneumatic Tires, Max 18 Mile Range and 18Mph Power by 300W Motor, Foldable Escooter for Adult Unisex. 2) You are using an outlet with a higher voltage than what is recommended for fast charging. Learn more about your GOTRAX from full overviews and specs to troubleshooting. First things first, check the following points: the plug in your mains power socket; the power cable that connects to the scooter; and the charging port on the scooter itself. On that same hill last week I got about 16 top speed. When the battery is fully charged it will change from red to green. The Compact 25v.2 Battery and 150 Watt electric motor powers the GKS for up to 7.5 miles per charge. An awesome member of our community made this guide. There is a groove at the bottom of the battery that must align with the motor adapter in order to supply power to the motor. If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. How to restore default settings on GOTRAX GXL V2. Search General questions or product specific choose what you're looking for from our awesome drop down menu. Weight: 17 pounds. Thank you GoTRAX for fixing my 7 year olds birthday gift! If your Gotrax scooter wont turn on and your battery is fully charged, check that your power board isnt damaged. When you plug your charger into the wall, the indicator light will turn green. In the next video we will show the complete repair, reassembly and testing. Find your product below and click the link to be directed to the specific information for troubleshooting. When the battery is fully charged it will change from red to green. Can't get the scooter to start. Remove the console/head unit from the scooter by putting one foot on the scooters base and lifting up on the handlebars. If still showing error code, contact Customer Support for assistance. - Easy fix. Press Power Button once again to power on . Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. GoTrax - GMAX Electric Scooter. A fully charged battery will have between 36 and 42 volts. If there is, youll need to buy another one and replace it. Front tire making a very loud noise. Once you ensure the position is correct, gently slide the pack into the tiller. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. If the scooter is off but still takes off, this means that the control box is damaged. When pushing the red button and holding for a few seconds (to power on) it actually adds resistance to the front tire. We'll go through each electric scooter and the error codes that occur. )601368 cr5`M L&@)1(\x@ nh endstream endobj 111 0 obj <>>> endobj 112 0 obj <. Learn more about your GOTRAX from full overviews and specs to troubleshooting.