how to cancel london zoo tickets

London Zoo is a conservation Zoo in the heart of one of the world's most vibrant capital cities.. If you are a member and you have pre-booked a slot, you are not able to transfer this ticket to anyone else. To report a lost item at London Zoo, please fill out our lost property log, and one of the team will get back to you if it's been found. For more details please see full parking information. Yes, you can find out more about Membership as a gifthere, on the phone by calling 0344 225 1826 or at our Membership Desks or Kiosk at London and Whipsnade Zoos. Some of our animals do like to stay indoors when it is a bit colder or wet outside and as such, we have indoor viewing areas for most of our enclosures. A complimentary drinks reception for ZSL Fellows and their guests before every ZSL Science and Conservation lecture run throughout the academic year. To reap your discount for London Zoo, you just need to present your tickets at the Pre-Paid Ticket Desk. Registered Charity in England and Wales number 208728. Description. The Help for Households offer has proved very popular, so please be prepared to queue to enter the Zoo, especially at peak times like weekends and during school holidays. Off. If you are on a short holiday in London, starting early also allows you to add another attraction to the days itinerary. Please find a full price overview below: Can I mix and match Gold and Silver Membership packages for my family? Tickets are also 10% cheaper if they're purchased in advance online. What day does my Membership start from? Any other questions about adoptions? We may occasionally offer a family ticket as a promotion, either available through londonzoo.org or a third party seller. All London Zoo Breaks include: Admission Ticket to London Zoo An unforgettable overnight stay in your choice of 3*, 4* or 5* hotel A delicious breakfast the following morning Room amenities such as Wi-Fi, TV, toiletries and tea and coffee making facilities Compare hotel stays near London Zoo Walking from Baker Street (Bakerloo, Circle, Metropolitan and Hammersmith & City Lines) is via Regents Park. This is due to the sizing of the sofa bed. We have a small number of self-service lockers available to rent. Please note that the ticket prices mentioned above include voluntary donations. Please ensure you bring a form of photo ID with you. Both seniors and students pay a discounted price of 29.70 per person. Can I buy Membership as a gift? Youll need to pay a 25 deposit when hiring a wheelchair, but this will be refunded after the wheelchair is returned to Zoo staff undamaged. I would recommend the use of the London Pass to anyone travelling to London. If your request falls outside of this 90-day window, you will not be eligible for a refund but will have two years in which to use your pass. Sign up for wildlife updates and ways to get involved, Zoological Society of London is incorporated by Royal Charter with Company Number RC000749. Please ensure that you include your unique account number from your previous booking and number of vouchers per category required. Children tend to spend more time around their favorite exhibit, attend feeding sessions and get nose to nose with animals through glass enclosures. For a standard entry, our ticket prices are from 33.00 per adult and 21.00 per child. Published May 23, 2021. However, so is the welfare of our animals and on occasions, we may have some important care that we need to do for our animals, that requires them to remain off show. ZSL London Zoos car park is on Outer Circle, Regents Park plus were outside of the congestion charging zone. 20%. Camden Town to ZSL London Zoo walking route(opens in Google maps). Please visit the relevant web page for enquiries relating to: For enquiries about working for ZSL please email Human Resources:hr@zsl.org. If you have a query about your membership, please use the link below to get in touch with our Supporter Contact Team. Please contact [emailprotected] to make a booking for onsite visits or outreach. Vouchers will be sent via email for the organisation to distribute to service users. Important: As a safety precaution, ticket counters at London Zoo are temporarily suspended, and visitors can only purchase the tickets online. You can also check out our Getting Around London post to see how you can travel and plan your travel to the London Zoo. Typically AAA offers discounted rates, including up to 20% off full-price daily admission. How do I redeem my Leisure Vouchers or Tesco Clubcard vouchers? Since the Zoological Society of London (ZSL) manages the London Zoo, locals also refer to it as ZSL London Zoo. Who is the primary member on my membership? How do I get my Membership card? Do I need to pay for them? If you have a question which is not covered in this list, please email [emailprotected] and we will respond as soon as we can. You don't need to take any printouts. Operated by London Buses and Metroline Travel, the Camden Town Station to London Zoo service departs from Camden Town, Arlington Road and arrives in London Zoo. When do the car parks open/close? If the purchaser of the membership is on your membership, please input the membership CRM ID of the purchaser. 9:30am - 4:30pm daily. These may include the following: Can I bring a guide dog into the Zoo? Alternatively, you can call us on 0344 225 1826 to speak to our Supporter Contact team and purchase more vouchers, this route would enable you to pay for your vouchers via credit card. These are the best places for kid-friendly zoos & aquariums in London: SEA LIFE London Aquarium; Battersea Park Children's Zoo; ZSL London Zoo; See more zoos & aquariums for children in London on Tripadvisor Single Child members, and those under the age of three, share the same benefits as the adult member they are visiting the Zoo with that day. London Pass helps since the planning phase till the actual trip. What is ZSL? For the cheapest, fastest route to London Zoo, take the tube. For Supplier enquiries please e-mail:accounts.payable@zsl.org, For Client/Grant/Trade/Other income please e-mail:income@zsl.org. The Explorer Pass All guests who are registered disabled will be entitled to have a free carer accompany them during the experience. Free off-peak parking at London Zoo (**) (*) The first Hullabazoo Indoor Play session of the day (10.30-11.00) is reserved for Gold members. You can purchase this pass to be active for 1 - 10 days and visit as many attractions as you can that are included in the pass. There are two companies organising the trip, Jason's canal boat trips and The London Warerbus Company. Please note, tickets for London Zoo are not currently available. Our ticket prices vary at each Zoo and throughout the year, you can see the prices on our booking page. Customer Relations You can also get in touch with our Customer Relations team via telephone on 0345 600 7245, selecting Option 8 at the prompt. Where: Upton-by-Chester, Cheshire. Yes, London Pass/Go City Explorer Pass holders simply need to arrive at the Zoo and present their pass to ZSL Admissions staff. Can I change my Membership once its already started? The car park at London Zoo is open from 9am, closing roughly an hour after the Zoo closes. This lodge has two zip lock twin beds (can be converted to a double) and an accessible en-suite with shower. TICKETS MEMBERSHIP DONATE. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. Experiences above subject to availability. We welcome all your comments and hope you can continue to support us here at ZSL. After purchase, the tickets get emailed to you. Now all you must do is, reach the wildlife attraction 10 minutes before the time mentioned on your ticket. The last admission is 1 hour before the advertised closing time. Try the best online travel planner to plan your travel itinerary! Get deal. The Los Angeles Zoo may from time to time, without prior notice and without refund, liability or compensation, change the operating hours of the Zoo or attractions, close the Zoo or any part of it temporarily, restrict the number of persons having access to the Zoo, and/or suspend or cancel any attraction or entertainment program if we consider that the circumstances so require. If you visit London Zoo with children, you will need at least three to four hours to cover most animal exhibits. When you buy them online in advance, you save time and money and also avoid last-minute disappointment. However, any child under the age of 16 will need to be accompanied by a parent or guardian over 18, to take part in the experience. We no longer accept Leisure Vouchers or Tesco Clubcard vouchers. Do you offer a discount for students? London Zoo Lodges are designed to sleep a maximum of two adults and two children aged between five and 13 years. The London Pass helps you enter more than 60 tourist attractions, including the London Zoo, for free. You can stay up to 4 hours from Monday to Saturday, but not on Sundays. Now all you must do is, reach the wildlife attraction 10 minutes before the time mentioned on your ticket. Alternatively, take the 274 bus northbound, which leaves every 12 minutes. From the main entrance of Marylebone Station walk left to Baker Street, then either follow Baker Street tube walking directions or take the 274 bus northbound, which leaves every 12 minutes. Once all the vouchers from your first purchase have been redeemed, you can email our Supporter Contact team via [emailprotected] to reserve more vouchers and request to pay via BACS. Please get in contact with us at [emailprotected] to enquire about providing tickets to your community. To book your Zoo visit, please send an email to [emailprotected] with the following information: - Full name Outer Circle, Regent's Park, London NW1 4RY, NW1 4RY London, UK Registered Charity in England and Wales number 208728. We also offer flexi ticket vouchers which are open-ended tickets valid for a single visit within 1 year. Some websites offer discount codes for London Zoo entry, but we dont think they are worth their value. AAA offers discounted tickets to its club members. Alternatively, you call ahead and reserve one of our wheelchairs in advance via 0344 225 1826. Concession Flexi Ticket at London Zoo Pass for Only 31.59 for Ages 3-15 Year Olds. Your membership starts from the date of purchase. Is ZSL part of Merlin? All guests visiting the Detroit Zoo who are not Detroit Zoological Society (DZS) members, ages two and older, are required to have advance tickets. If arriving at Euston, the fastest route to the Zoo is to take the Northern Line tube from Euston to either Camden Town or Chalk Farm. No.1: The Farmyard (London Zoo petting zoo) The Farmyard encourages children to get hands-on with domestic animals. The Zoo must verify your military ID in person. Home to over 16,000 animals, London zoo ticket prices are always at extremely low prices, providing you with even more value and a truly unforgettable experience! If you have already explored our FAQs page and still need help, please take a look at our contact links below to reach the right person for your query. We want as many people as possible to be able to enjoy a brilliant day out with us, to benefit from the amazing animals who live at London Zoo, connect with nature and help us create a world where wildlife thrives. Purchases made before September 1 2020 are still eligible for a full refund within 30 days of purchase. The refund may be . How do I redeem my BuyAGift/Virgin Experience Days voucher? A disabled parking bay is available in front of the Zoo entrance, with other dedicated spaces on the main road (up to four hours) and in the main car park. We are working through carefully selected organisations to issue these tickets. Children love animals and keenly observe their activities. We dont offer to pay for Membership by monthly Direct Debit. Are any of the enclosures closed in the winter months? A full refund will be made on open-ended vouchers, providing a date has not been booked and the voucher has more than three months until expiry. Yes, wheelchairs are available for hire from London Zoo on a first come, first served, basis. Off Peak Child Tickets . Book your slot now, Enjoy a whole year of incredible animals with unlimited free entry to our Zoos, Book now, visit anytime in the next 12 months, Book Zoo tickets for groups of 15 or more, Book your visit to London Zoo with our online form, Zoological Society of London is incorporated by Royal Charter with Company Number RC000749. Our opening times vary throughout the year. You can buy London Pass for 1, 2, 3, 4, 5, 6, 7, or 10 days, whose prices differ based on the duration. Nearest Train Station: Euston. If you are part of a community group for older people, why not contact the group organiser and see if the group is part of the Community Access Scheme? Fenchurch Street is the closest c2c station to London Zoo. If you tell us that you have changed your mind about membership within 14 days of purchasing it we will cancel your membership and give you a refund. I have a disability. The season also plays a key role in determining the apt time to visit the Zoo. Choose from the options below for more information. Cross the Marylebone Road and turn left immediately into Park Square East. Can you bring a picnic into the Zoo? In the 18th century, visitors could pay for admission to the London Zoo by bringing a cat or dog to feed to the lions. Your great day out is of paramount importance to us. This might change your Membership into a family package. How are Gold and Silver Membership different?Silver memberswill enjoy free access to London and Whipsnade Zoos and receive exclusive digital communications keeping you up to date with the latest news from the Zoos. To minimise waiting time we recommend arriving later in the day, or if possible choosing to visit at off-peak times. We can only cater to a maximum of two adults and two children between the ages of five and 13 (or 1 adult and 3 children) in each lodge. The Zoo's 3 Help for Household ticket allocation must be pre-booked and purchased online. Ive just signed up to become a member, when can I visit the Zoo? By Tube Camden Town (16 mins / 0.8 miles walk from the Zoo) You will have to take the Northern Line train from Camden Town station, which is the nearest Underground station to the ZSL London Zoo. AAA Discount for Cincinnati Zoo. You can cancel by email: shop@zsl.org, or call 03442251826, or write to: Online Shop, Zoological Society of London, Regents Park, London, NW1 4RY; If you decide to cancel, you should return the goods to us at your cost within 14 days of cancellation and we will reimburse to you (by the method used to pay for the original transaction) the amount . Registered Charity in England and Wales number 208728. Voting rights on ZSL matters, an invitation to the Annual General Meeting and the right to stand for ZSL Council. Founded in 1828, ZSL London Zoo is the world's oldest scientific zoo and is today involved in progressive conservation programs to protect African elephants, black rhinos and many other species. Euston(Avanti West Coast, London Northwestern Railway or London Overground). Plus access to London Zoo under the same package. Exchange your voucher for a ticket at the pre-paid ticket desk and head into the zoo. We know that travel and food & drink can really add up on a day out. Do you sell a family ticket? Camden Town station can get extremely busy, especially at weekends. Can you hire pushchairs? As long as you have purchased your tickets directly via our website or phone line, you do not need to print your tickets; they will be accepted when displayed on smart devices such as phones or tablets. Youre sure to see a whole host of amazing animals during your day,but some may be more challenging to spot, so our friendly volunteers and staff are always happy to help. For access to both London and Whipsnade Zoos all year long. ZSL Library is open by appointment only on Tuesdays and Wednesdays 10.30am-5pm. ZSL London Zoos ticket prices depend on the day of your visit and the guests age. We hope that all of the animals in the adoption scheme are on-show everyday however we can not make any guarantees. If you would like to enquire about the scheme, please contact our Community Engagement team at [emailprotected]. Everything about London Zoo & its tickets! How do I use National Rails 241 offer? Once the payment has cleared, your vouchers will be sent to you via email, this is most accessible option as our call centre can sometimes have long wait times. You can get tickets at this price until the end of March 2023. Entry to Londons premier wildlife attraction requires a ticket, and we suggest you plan and book them early. To access your experience discount online, simply insert the membership CRM ID of the primary member into the Offer Code box on the experience booking pages. How many people can stay in on an overnight lodge experience? Cancellation Policy: Once booked, this ticket cannot be cancelled, refunded, exchanged . What Membership do I buy? So, you can enjoy fun and informative short talks from our presenters throughout the day but we dont ask our animals to participate in shows. See full details here. If you are an organisation that supports refugees living in London from any background, you are eligible to apply for low-income household vouchers even if the family you are looking to support are being hosted by a family who are on a higher income. 4.5 3,513 Reviews. Where can I buy food at the Zoo? Children under the age of 3 years are entitled to free entry to both of our Zoos. Gold membershave exclusive access to Hullabazoo Indoor Play at Whipsnade Zoo every day from 10:30 to 11:10am. Check our Contact Us page for our phone line opening times. If the purchaser has not received this email please contact us at [emailprotected] so we can check whether your order has been successful. We know how hard things are for many families on low incomes right now, and we want to do what we can to help. Many dates are now sold out. I am bringing children with me who are under three. Organisations in 31 out of the 33 London Boroughs are currently participating in the scheme. Buses that stop near the Zoo: Toll-free within the US +1 800 887 9103 Toll-free within the UK +44 800 090 3140 Toll-free within Australia +61 1800 316950 Toll-free within Mexico +52 (800) 2694359 From other countries (exit code) 1 617-671-1000 Call us Our call centre is open 24 hours a day 7 days a week (New Year's Day) If not, wed love to hear from them please email us at [emailprotected]. For further details on tickets please refer to our Terms and Conditions. Explore walkways covering the 2,500 m Indian-themed exhibit. Founded in 1826, the Zoological Society of London (ZSL) is an international scientific, conservation and educational charity whose mission is to promote and . We require that individuals visiting through the Community Access Scheme complete a post-visit survey to share their experience of London Zoo. See theTerms & Conditionsfor more information. Can I make a group booking? A card cannot be given away, sold or transferred. Discounts on ZSL's ticketed lectures and symposia, including ZSL's keynote scientific lecture of the year, the Stamford Raffles Lecture. Enjoy the unmissable, brand-new coral reef tank and watch schools of fish, including clownfish and blue tangs. bulk tickets, experiences, London Zoo Twilight tickets) are not redeemable against membership packages. Sign up for wildlife updates and ways to get involved, Zoological Society of London is incorporated by Royal Charter with Company Number RC000749. ZSL London Zoo is packed full of wonder and amazement, with over 650 species of animals to meet and thousands more surprising and fascinating facts just waiting to be discovered. This is to allow us to claim Gift Aid on your Membership fee. Immerse yourself in the wonderful world of marine life right in the middle of London. London Zoo Tickets Get your London Zoo tickets online today Book now Unlimited visits to London and Whipsnade Zoos for members ZSL Membership For London Zoo questions visit this page, and for Whipsnade Zoo, visit this one. The second and better option is to book tickets to London Zoo online. As part of London Zoo's Community Access Scheme, people can buy reduced price tickets at the gate from as little as 3 per person if they are receiving Universal Credit, Working Tax Credit, Child Tax Credit, Employment and Support Allowance, Income Support or Jobseeker's Allowance. Check your journey atNational Rail. About this ticket Free cancellation Cancel up to 24 hours in advance for a full refund Reserve now & pay later If you already have a relationship with such an organisation, please ask them if theyre already one of our partners. The single buggies are 10 to hire and we take a 15 refundable deposit. Ready to get your tickets? How do I book on to a Gold Member Hullabazoo Play Session? Our Zoos are part of ZSL, a global science-led conservation charity and so for those wishing to support us whilst enjoying the benefit of entry to both our Zoos, we do offer annual memberships. What are the age restrictions on the lodges? Book your ZSL London Zoo entrance ticket in advance and discover just under 15,000 animals in an oasis in the heart of the capital surrounded by Regent's Park, listed buildings, and beautiful gardens. Zoological Society of London is incorporated by Royal Charter with Company Number RC000749. If you have purchased an Oyster card or a London Travelcard we will post this to you at the address you have provided during the ordering process. At both London and Whipsnade Zoos, membership can be purchased at our Membership Desk, but the quickest way is to purchase membershiponline. How much does Membership cost? We know that now more than ever, flexibility is key when youre planning a trip. You can choose to use your credits package via the app or you can print your London Pass credits package and guidebook. Can I use my Blue Peter badge to obtain free entry? Membership is for use by the named holder only, and is not transferable under any circumstances. Address:Regents Park, London, NW1 4RY, UK. We work hard to ensure London Zoo is accessible for all visitors. Next, step Into Africa to observe the elegance and grace of the giraffes before moving on to the magnificent residents of Gorilla Kingdom. Please make sure you bring along your supporting documents that shows you require a carer on your first visit. As part of our Community Access Scheme, you can now buy reduced price tickets for London Zoo 'at the gate' from as little as 3 per person if you are receiving Universal Credit, Working Tax Credit, Child Tax Credit, Employment and Support Allowance, Income Support or Jobseeker's Allowance. We will review this in due course, thank you for your understanding. How do I qualify for Fellowship? You could also call the NSPCC helpline for confidential advice on 0808 800 5000. You don't need to take any printouts. Camden Town (16 mins / 0.8 miles walk from the Zoo) Call 918-669-6601. . This offer requires 2 valid national rail tickets and the cheapest, if applicable, of the two visitors goes free. We also have two TFL Barclays Cycle Hire scheme docking stations one in the small car park opposite the main Zoo entrance and another in the Zoos main car park. This feedback will support in developing our offering and in delivering on our commitment to becoming more accessible for everyone. Simply download your tickets and present the relevant barcodes to a member of our admissions team on arrival. I have a disability. The ticket includes full entry to the ZSL London Zoo, where you can discover 750 species of animal, visit England's largest penguin pool and set off on your own wild adventures to the magnificent reptiles, around beautiful . One full paying adult will be required for each qualifying child and the adult ticket must be purchased upon arrival at the Zoo. At London Zoo, an essential carer enters free with each disabled member. COVID-19 Precautions: Special health and safety measures apply. We provide tickets to a wide range of organisations that meet the following criteria: 1. You may also be asked to show Photographic ID. Registered address: Regent's Park, London, England NW1 4RY, 10% off our animal experiences at London and Whipsnade Zoos, Exclusive daily Hullabazoo Indoor Play session (*), Small locker 1 per hour, or 5 per day(height 45cm x width 30cm x depth 45cm), Large locker - 2 per hour, or 10 per day(height 85cm x width 45cm x depth 45cm), Any other appropriate supporting documentation as issued by your local authority, Priority booking and discounts on selected events. Members can currently visit during our Zoos' opening hours without the need to pre-book. Lockers are monitored by CCTV. Plan your journey with theTfL Journey Planner. You can save 20% if you pay by annual Direct Debit. Alternatively, a mobility scooter is available on a first come, first served basis for a charge of 20 plus a refundable deposit of 30. Deal. Irrespective of the day of your visit, London Zoo offers a 35% discount for all kids aged 3 to 15 years and a 10% reduction for seniors aged 65 years and above and students with a valid ID card. Do you offer concession tickets for overnight lodge experiences? Ticket costs also vary depending on what time of the year you visit, as well as whether you decide to include an optional 10% donation towards the conservation of the zoo. - Date of trip Approximate travel time to Camden Road station from Richmond: 45 minutes; from Stratford: 27 minutes; from West Hampstead: 14 minutes). The journey time between Camden Town Station and London Zoo is around 12 min and covers a distance of around 4822 feet. What are the benefits of Fellowship? If you want to book for a group of 15 or more people you can either book and pay now through the website or you can contact our groups team at [emailprotected] for more information and to book. See map. Please see London Zoo's accessibility page for more information. To purchase our 20% discounted Direct Debit Memberships, we encourage you to purchaseonlineas thequickest and easiestway to become part of the ZSL family. From Camden Lock to London Zoo including admission is 24 for adults, 17.50 for children and 22 for seniors - these are one way tickets but you can also exit the zoo and get the canal boat back to either destination also.