This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Popular attractions Rockefeller Center and Broadway are located nearby. A chaise lounge was very worn with material missing on a section of the piping. Location is terrific. Thank you for your wonderful comments, we look forward to your return visit. The bedroom in my opinion was the best part of the suite. In hospitality, JW Marriott Team. Valet parking only. My family enjoyed it more I loved going around few blocks shopping to Nordstrom Even is walkable, going to 5th Avenue and to the Rockefeller center and St Patricks cathedral. If you're like us and expect to get what you pay for with regards to service then you're in the wrong place at The Marriott Essex House. Please see our partners for more details. Nearest Airport: LGA, JFK, EWR. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Two hours go by and it's now 4:50 and still no email from Madelyn with my confirmation. In hospitality, JW Marriott Team. 0.1 miles from JW Marriott Essex House New York Restaurant Room service Special offer Visit hotel website 2022 Hilton Club The Quin New York View Hotel 3,697 reviews 0.1 miles from JW Marriott Essex House New York Free Wifi Fitness center Visit hotel website 2022 Thompson Central Park New York View Hotel 242 reviews We finally had the engineer come, and he said oh well the heat is off in the hotel. Thank you for the feedback and for your loyalty! Property Location With a stay at JW Marriott Essex House New York, you'll be centrally located in New York, steps from Central Park and within a 5-minute walk of Columbus Circle. Check-in was quick and pleasant. Crowne Plaza Times Square Manhattan, an IHG Hotel. Compare room types and prices from 46 providers and see 59 photos of JW Marriott Essex House New York, New York. What?!! Rollaway beds are only permitted (for a fee) in larger Family Rooms and suites. This last time it was. If the refund does not appear on my credit card in the stated time, I will be filing a dispute with my credit card company for fraud. No room service. At this point I have no idea if they will even redeem my free night certificate before it expires--that's their problem, not mine. We still do have our Marriott platinum status. I've been on the phone with Essex House or Marriott Bonvoy almost every day since then while one blames the entire situation on the other person. The JW Marriott Essex House is home to the PRIMP Spa, which offers an array of treatments like massages, body scrubs, and facials. Rooms with Macys Thanksgiving Day Parade views are available. Many have wonderful park views, but some are showing wear despite the extensive 2017 renovations (and high price tag) and overlook a wall. We did not catch this hotel and its staff at their best. Housekeeping was spotty. Ask KS12-Chicago about JW Marriott Essex House New York, Ask portlandmom12 about JW Marriott Essex House New York, Ask Sigler4267 about JW Marriott Essex House New York, Ask onobed about JW Marriott Essex House New York, Ask betterthanMichelin about JW Marriott Essex House New York. I can hardly imagine anyone who has stayed here ever wanting to come back unless he has a glutton for punishment. What are some restaurants close to JW Marriott Essex House New York? $105 for SUV's for 24 hours. Yes, guests have access to a fitness center, a sauna, and fitness classes during their stay. Exclusive direct offer includes a discount and free breakfast! Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center. This July was horrendous. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. Thank you for staying with us at the JWM Essex House New York! However, only suites have coffeemakers (free coffee is available in the lobby), and both internet access and safes are an extra charge. I have shared your experience with our team. Enjoy light fare from our late night menu. East West Coast Girl C. said: Although the attention to detail is terrific i.e. Are pets allowed at JW Marriott Essex House New York? She then called me back approxiately 20 minutes later to tell me my entire booking was on points. Used award points for some. This chic 5-star Jw Marriott Essex House New York New York City is set 1.3 miles away from Empire State Building. Bonvoy insisted the case was in Essex House's hands and there was nothing further they could do. My wife and I wanted to attend mass our first morning there at a nearby RC church. We went inside to check in and waited about 30 minutes total for a valet to take our keys. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. This is a complimentary event but RSVP is requested: nycexreservationpackages@marriott.com. Enjoy amenities including a fitness center, PRIMP Spa and our signature on-site restaurant, SOUTHGATE Bar & Restaurant. Ask the Community Ask a question Q: JW Marriott Essex House New York offers its guests a full-service spa and a 24-hour fitness center. Thanks again to Essex House team for our wonderful stay in NYC! Imagine my surpise when I opened the door to our room and saw the view of another building/alley way. However, snagging a prime spot along the parade route can require waking up incredibly early in the morning and jostling with thousands of others for space. The coffee was self service with a multi-functional machine to dispense espresso, cappuccino, etc. The breakfast that was included was just ok. Id recommend eating at one of the many restaurants in the neighborhood. The distinctive, well-appointed hotel rooms and suites combine Art Deco touches, plush bedding, marble bathrooms, minibars, ample desks and Wi-Fi. Stay near iconic Central Park at the JW Marriott Essex House New York. Weighing the pro's and cons, the pro's greatly great points greatly overcome the complaints. Thank you for your feedback. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. Thats very generous gesture from JW Essex House. Dinner. She is such fun! Unlock Member Rates! The concierge breakfast buffet amenity for elite members may be about the best in the country. They choreographed a truly perfect event/night. The rooms were also clean, modern and amazing views of the park. An absolute joke!! Is the insurance company watching?No convenient electric outlets or USP ports on one night table.Robes and towels are old and hard. COVID update: JW Marriott Essex House New York has updated their hours and services. gourmet restaurant, 24 hour room service, housekeeping upon request including linen service, catering and function rooms, valet dry cleaning service, fitness center and spa, residential management office, on-site full-service real estate . Themore expensive Trump International Hotel and Tower New Yorkis right down the street; guests there get slightly bigger rooms but none of the Old New York ambience. Claim your listing for free to respond to reviews, update your profile and much more. I was VERY surprised to see this room had a shower curtain not even glass paneling for the shower. Stay way. Our recently reimagined hotel rooms and family suites boast Art Deco designs, smart technology, connecting rooms and luxury amenities such as plush bedding, marble bathrooms and views of NYC. We were given a room after a long flight that had been flooded the night before. No in/out privileges. This room was like an icebox box - literally. Staff does their best despite the circumstances. Modern take on an American steakhouse serving up killer steaks and fresh seafood. Thank you!!! Thats why hotels along the route are offering packages to allow, The Viceroy Room at the Viceroy Santa Monica; Los Angeles, CA 1. The iconic, 528-room JW Marriott Essex House New York is a luxury hotel located right across the street from the southern edge of Central Park. To learn more about our Central Park Terrace Suite or Presidential Suite, please contact us directly: Email: NYCEXReservations@marriott.com, Unlock your stay with the Marriott Bonvoy App, Our NYC hotel rooms and one-and two-bedroom suites boast luxury amenities and Art Deco designs, Look your best in Midtown Manhattan with marble bathrooms, deluxe bedding and other tailored perks, Feel connected in your hotel room or suite which offers high-speed Wi-Fi and an ergonomic workspace, Two-bedroom hotel suites offer connecting rooms and plenty of living space for groups in Midtown NYC, Enrich your experience from our pet-friendly hotel room or terrace suite with views of Central Park, This New York hotel includes a spa and 24-hour fitness center with Peloton bikes. Ask 171peggyb about JW Marriott Essex House New York, Worst five star hotel experience ever, bar none, Ask humblehedonist about JW Marriott Essex House New York, Ask Thomas L about JW Marriott Essex House New York, Ask NycVen13 about JW Marriott Essex House New York. Finally our third room was acceptable but we had other problems. We weren't expecting an upgrade but it would have been nice and the hotel didn't see busy at all to be honest. Ideally located facing Central Park, minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. What food & drink options are available at JW Marriott Essex House New York? OMGWhat a great hotel! JW Marriott Essex House New York 2,373 reviews #307 of 524 hotels in New York City Review Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! But service there blew me away! Choose your dates for more accurate prices. And not just pending, a POSTED charge in that amount, PLUS an additional room's night pending on my card. Which popular attractions are close to JW Marriott Essex House New York? Imagine my surprise the day after I check out when I discover that my free night and 15k points have been refunded to my account, and the hotel billed me for $1022!! Review of JW Marriott Essex House New York Reviewed November 4, 2022 This is a very beautiful and clean hotel. The hotel architecture and art deco decor preserves the building's rich history with curated art, delicate flourishes, geometric carpet patterns, silver leaf wall coverings, crystal lamps and chandeliers found throughout the hotel which all reflect the glamour of the fashionable art deco era. Taxes and fees that are shown are estimates only. I am so sorry to hear about your stay. It was roomy with plenty of natural light filtering in from the windows. (Who are we kidding? 182 units; 42 stories; . JW Marriott's New Spa Concept Says You Can, Hotels with Views of the Macy's Thanksgiving Day Parade in New York City. I assured her it was not and that I, again, had proof of that. Pre pandemic we traveled extensively. The JW Marriott Essex House features a total of 17,544 square feet of meeting space across 14 different meeting rooms. I'm so glad you asked!First, there is the "destination fee" which I prefer to refer to as the "destination rip-off". If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Overall this is a nice hotel in a great location but feels like nothing special. Thank you to the team! I finally received a call from Madelyn in the GM's office who told me a refund was being issued to my card that day and it would show up in 5-7 business days. I had booked my reservation using a Marriott free night certificate of 85k points that was set to expire on 1/1/23, plus an additional 15k points to hit the 100k point room rate. I hope you choose to stay with us again when your travels bring you back to the area so we can make your next stay memorable. I truly apologize that you were not contacted by our team. JW Marriott Essex House New York. This hotel has a great view of Central Park from almost any floor. Bedroom, JW Marriott Essex House - NYC. Book JW Marriott Essex House New York, New York City on Tripadvisor: See 2,366 traveler reviews, 1,095 candid photos, and great deals for JW Marriott Essex House New York, ranked #305 of 520 hotels in New York City and rated 4 of 5 at Tripadvisor. A historic Manhattan landmark and timeless Art-Deco classic, The Essex House, a JW Marriott Hotel, offers an unparalleled living experience. She was clearly new and not well trained. I responded with the only need I had which was to have two beds. We were told other guests were being allowed to checkout later Thats great but what about other guests. Treat yourself to SOUTHGATE Bar and Restaurant for on-site dining and mouthwatering American cuisine. I try to respond to the email to inform them and, shocker, mail to that account is undeliverable. Thank you for the review and we appreciate all of the feedback! Enjoy light fare from our late night menu. In hospitality,JW Marriott Team, This is the version of our website addressed to speakers of English in the United States. We mentioned both before we arrived. We finally had the engineer come, and he said oh well the heat is off in the hotel. Came back down to get a different room - no apology. I reminded her that my free night certificate would expire on 1/1/23 and that they needed to redeem it from my account prior to then. Please feel free to reach out to me directly as well. The iconic, 528-room JW Marriott Essex House New York is a luxury hotel located right across the street from the southern edge of Central Park. Requested a higher floor with a view months ago and we got a 3rd floor room with a view of a rooftop. In hospitality, JW Marriott Team, I cannot stress enough how bad my expierence with this hotel was. I then had to call Essex House AGAIN and speak to someone in Accounting and ask that the email showing the refund be sent to me immediately. Our guests praise the helpful staff in our reviews. A luxury environment where there are always opportunities for professional growth and recognition. Guests can relax and enjoy a variety of beauty and spa treatments. Additional luxuries include a convenient powder room, an in-unit Bosch washer/dryer, and INNCOM by Honeywell system to control the temperature and lighting. Tripadvisor performs checks on reviews. Getting around to the Central Park is few blocks away . 5th Avenue and all the great shops are also walking distance, along with some of the great restaurants such as Sara Beths and Serendipity 3.