giant eagle complaints

I would highly recommend shopping here. I like that i get discounts on gas when i shop. I was aggressively harassed and discriminated against on 12/24/20 around 12:40pm at the 2801 E. Waterloo Rd. Unbelievable. Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. Maybe Pittsburgh City Council can wake you up. Also, the new perks, pro perks, fuel perks thing is so complex and confusing. Extremely poor customer service at #43 township of pine market district. this item is currently being modified/updated by the task: derive . - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. The associate said to go ahead. So I went to the self-checkout, and there I was harassed by two other employees. Desired outcome: December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. Called their customer service today. Prices are lower and bags are plastic. Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. I through away the bananas and food that shouldn't be wiped off. At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. Good Morning. How do I get to use my car was pass now that I lost the sticker before I was able to put it on the windshield, cashier tried to fight my husband in from of the people, Read full review of Giant Eagle and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Every single prescription that is filled here is billed wrong. So I went to the self-checkout, and there I was harassed by two other employees. All the time. Category Food & Beverages. Here clients can delve deep into delicious meals, and taste. Job Work/Life Balance Country fried steak & eggs were. I would give no stars but a minimum of one star is needed. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I mean every one. Giant Eagle reviews & complaints. I don't know what was up her skirt today but it was totally uncalled for. Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. Decided to give GE another chance only to be disappointed again. I have been a customer of Giant Eagle for about 40 years but the last eight years it has been strained. The other guy behind counter was rude also. Its unbelievably immoral and despicable! We spoke to the consumer today and they provided an updated mailing address for the request. I look forward to my perks and using them when I can get a full tank of gaswhich I have been doing for years. Very abrasive. Columbus ,ohio. As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. Desired outcome: ********* ******. I immediately returned to Giant Eagle with the card and receipt and requested a replacement/refund. The first transaction that I did online in fact, did go through. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. 261 7008. What happened to integrity and company loyalty. Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. I paid for a SHOWROOM car wash and parts of my car weren't even touched! " very flexible schedule, good management " (in 135 reviews) " I've worked at Giant Eagle a long time " (in 103 reviews) Cons. My prescription was not refilled. I am actually highly disgusted with this kind of customer service and hope this won't continue . We have researched this matter and added thecoupon to the consumers advantage card. Leave a review. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. I placed an online order on December 23, 2022. I realize that's how it works. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. I have proof in black-and-white. Submit a complaint and get your issue resolved. I'll go to Kroger's from now on. Giant Eagle Initial Complaint 01/18/2023 Complaint Type: Problems with Product/Service Status: Answered I submitted a request for my pharmacy records months back and I haven't received a. And their Apple Seiter tops are always smashed in. Desired outcome: Giant Eagle, (store #4029). Time: 1:28 Since the COVID 19 crisis began, I have noticed that the employees at Giant Eagle have surpassed their typical miserable service. I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. I myself do not expect compensation back but for sake of others health this was unacceptable by any means! The attendant looked to find it in the car wash and could not. How convenient! Giant Eagle carries a vast array of groceries and features a full-service pharmacy, bakery, dry cleaners, deli, and cheese shop. I feel that Giant Eagle store location 3663 needs to do something about one of they're employee by the name Joshua Smith and his hygiene.He has a horrible distinctive odor CONSTANTLY coming from his body not to mention his hair grooming is horrible as well. Browse; Login . I have been texted to pick up medication and then told upon arrival it needed authorized and they would contact me when completed. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! When empty the cart basket closes. Working hours Fri 7:00 am - 10:00 pm Tue 7:00 am - 10:00 pm Wed 7:00 am - 10:00 pm . Why stop with ads in the mail? We will forward their concerns to the pharmacy and regional leader. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. I called the store. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. Giant Eagle Company. $#*! My cake was accepted the morning of however it was never prepared and I was left cakeless on my daughter's birthday. Fine if she was a random teenager, but I cant shop with my child and talk with her?!? Giant Eagle should have signs that tell people that are dropping off scripts, to pull out of drive thru and park until their scripts are ready. THERE was a sign on the freezer door easily found stating the sale price..meanwhile my price was adjusted on the chicen tenders and my id checked fir the wine. You will lose me and many others who despise having to use pc, etc to see your weekly special info. I do not like going to this Giant Eagle! Help even if you are not a cashier, you work for GetGo! Hello, Giant Eagle Customer Care Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. They bring them out and put them in your truck for you. Ok ..i put the items back in the cart ,told him he was being very rude and i didnt want the things anymore! Hello Shop & Save. No printer or internet. Recent Google Reviews. Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. Pay is not enough and they use you as a tool rather than a hard working human being. ADDITIONAL LINKS Questions Post Question There are no questions yet for this company. She then just said rudely, take it up with customer complaint or something like that which was very insincere. We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. The apple turnovers were made with mushy applesauce and were tasteless. Further, The stores take no responsibility for alcohol consumption in their stores. I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment. That they deliberately dont care to abide by the ADA law, or the Civil Rights Act of 1967. January 31, 2023Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********, This letter is in response to the complaint submitted by *** **** *****regarding not receiving, $15.00 in earned coupons from the pharmacy. Ray Saunders 614 So I have called repeatedly and was told the discount would be added, but it never has been. Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. The kitchen manager was the cashier. This is over a $300 charge. Desired outcome: I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! Ordered wife's birthday cake online, picked up in Glenshaw store on 11/10/22. " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons Pros & Cons are excerpts from user reviews. (419 . Giant Eagle, Inc. We cannot discuss details around this or any situation that may be under investigation. comment. GE card number 78012 Of the others, I choose G.E. Giant Eagle reviews & complaints. Giant Eagle has been on the forefront of everything from racial profiling to falsely accusing shoppers of shoplifting. Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. December 19, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********This letter is in response to the complaint submitted by *** ******** *******regarding a giftcard purchased for Columbia. i have to go back to the website to send a reply. Is this your company? She had already rung up half of my groceries before I noticedI went home and wiped down each food item with sanitizing cloths then soap and water. Desired outcome: Click here to get notifications about new complaints of Giant Eagle. You're always welcome here Giant Eagle Grocery - Central Percentum Giant Eagle. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Something needs done. Imagine my disappointment when, at 6:40pm, after making a special trip for the flu vaccine, I was informed that vaccines were only available from 10a-6p. According to our partners at TribLIVE.com, the grocery chain is expanding its partnership with Flashfood, an app that connects users to discounted food, in all stores. Or does that all fall on computers today? I always pump 30 gallons of fuel (their limit for a perks redemption). For example, pharmacy business hours are 8a-8p. 8% of Giant Eagle employees are Hispanic or Latino. This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. There is no answer over the weekend, so when I get ready to start the fight again on Monday, I check my $100 cards and showing on my app one has a balance of $0 and the other has a balance of $2.28. I sent the main manager Adrian A**** an email with the transaction history of my card. They told me it was the best they could do and offered no solutions. I noticed I had an item that had to be removed from my bill. Absurd! Delivery & Pickup Options - 16 reviews of Giant Eagle Supermarket "This is my local, neighborhood Giant Eagle. It goes against our guidelines to offer incentives for reviews. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! Then i was told i needed to spend $30 in 1 trip and $150 in total for the month. I was in a good mood untill I went to check out If you want more people to buy your products hire educated people who are not rude to the customers and do not look they live on the streets, do not require a loyalty card just to check out and purchase compatent self check out registers. Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. The drive thru at Giant Eagle in Washington Pa. 15301 is absolutely in need of rules and regulations. I waited the 3 days, went back to the store to pick it up and was told it still did not arrive. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. Every one of the wings had at. NEVER GOING BACK, Desired outcome: Disgusted I found a grey looking mealworm. Share your photos and videos with others to prove the truth of your words. Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. Desired outcome: Poor quality produce for the price auth #04520C We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Check out charged $16.99. Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. they would not take my refund of just a couple od things because it was a online/delivery order and the customer service desk told me they cant do my refund cuz they dont do those! This person was watching everyone in the line as if they were stealing. AND i understand some giant eagle's are charging for those bags! This is a very serious issue. Two weeks later (today) the same product cost me $6.39. Review Of Franks Restaurant Hudson Fl 2023. See reviews, photos, directions, phone numbers and more for Giant Eagle Grocery locations in Washburn, TN. She said too bad, you need to wear a mask or we can't check you out. I buy brand name wines and medicines and detergents at this store and its also in walking distance. Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. The Pharmacist & Staff are very professional & friendly. So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. Branch address 3239 Washington Pike, Bridgeville, PA, 15017, US. I have always had excellent quality meats from the Market District at this location (Carmel, IN). DOWNLOAD OPTIONS download 1 file . I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. She rudely told me to re-up order my food and wait in line again. The most common ethnicity at Giant Eagle is White (74%). Shed light on the availability of medication needs brought to someones attention. If y'all know what store this is then you know what goes on there. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. I took the paper back to Giant Eagle the next day and they told me that it was an edible image on the cake. I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. What they do NOT tell you is that now, if you buy one, it's down to $1.25! I have been a customer for Giant Eagle for a very very long time. Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. The attendant in self check out who I could not identify d/t her mask but had short grey greasy hair and baggy clothes. The store manager Brandon did nothing! I have been going back and forth with customer service about a $10 bonus perk i never got. Thank-you; Sincerely Rosemary Hiler. BBB Business Profiles are subject to change at any time. Very truly yours,Giant EagleClaims Department. Can the consumer advise which location she is referencing? I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. Online order website shuts you down from making any changes long before the order is being shopped. Early History. i contacted customer service but they refuse to do anything since the advantage card is in my son in law's name. I didnt see any signs about that. Thank you for contact support. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. Desired outcome: This Giant Eagle is in Blacklick Ohio on E. Broad. Not only is it not obvious to this pharmacy but its oblivious to them. 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . More or less told tough. Very disappointing. Giant Eagle refused and told me to contact Columbia. I never got it and spent $212.13 i can see. I've been shopping here for years, and it's a typical grocery store with an infuriatingly long line at the Pharmacy. Verification can help ensure real people write reviews about real companies. I like the milk and meat being fresh but I gave two stars because 1. they sell off brands, you cannot find (for instance) brand name saltines. After picking up the order, I realized that none of the substitutions or the additional item were there. they had no problem refunding my fuel perks then. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Is this your company? I have been having reoccurring issues with medication not being in stock at this pharmacy over the last year. Mandates are NOT law! We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. Then, i went in. Columbia Sportswear Desired outcome: It always smells bad. your customer service is not customer friendly. Plus no sorry nothing. It's a stupid idea to stop the weekly mailers. They finally got their prescription and we pulled up to find a shade pulled that said they were closed, drive thru, and they were short staffed. 0 Views . For that, Im lucky! Also, why did i not earn perks on Dec. 17 and Dec. 22? I went to get a replacement today and it was almost $200. Quick Look: Dead Rising 3: Operation Broken Eagle by Giant Bomb. I would recommend reaching out to the party you received this card from to seek any potential reimbursement. Then I called. Besides customers who witnessed this spectacle, talk with Sue who was the only employee there who displayed any empathy. I am extremely dissatisfied with the service provided to me today. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. I know it is only one customer for giant eagle in Western PA so it doesnt matter to Giant Eagle but I am going to stop shopping at their stores all together. Read full review of Giant Eagle and 1 comment. 2023 Trustpilot, Inc. All rights reserved. Moraine point giant eagle, buter county. I purchased chicken salad Giant Eagle last night, 9-28-18. Claim your listing for free to respond to reviews, update your profile and manage your listing. Put prices on product instead of bar code or make sure bar code is right. Claim it and get a lot of features. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Last friday, I placed an order for pickup at Giant Eagle. They have become more of a supermarket police force bordering on the ridiculous. Share your photos and videos with others to prove the truth of your words. Nothing. We would like to show you a description here but the site won't allow us. The employee came up to me after my cart was full and I was almost ready to check out. Note that complaint text that is displayed might not represent all complaints filed with BBB. Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. I explained to them my same situation, and they continued to harass me and discriminate. I can not reply to emails. For years my wife and I, occasionally have purchased croissants, large and small size, from the above GE bakery, and they were wonderful. So this made me wonder why a team member even recommended I do this to begin with. He wrote a report but did not have anything to give me as a receipt, but he said someone would call me. File a complaint. Giant Eagle has extremely terrible customer service. Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers.

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