aec russells hall hospital

The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. Published Very shortly I was out of A&E, with a few spare dressings and a leaflet in my hand and a bandage on my leg. It is great to hear that staff were able to put you at ease and reassure you during what must have been a difficult time. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Any other browser may experience partial or no support. All the best and take care. No rating/under appeal/rating suspended Cant fault the staff and the service. This is the major ED in the area and serves the population of Dudley and surrounding areas. (01384) 456111, Provided and run by: After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. Review titled Russells Hall Hospital Replied on 16 May 2022. A contravention notice was issued by the Health and Safety Executive (HSE), calling on Mitie to make improvements at Russells Hall Hospital in Dudley. You can search by name or top speciality. WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. We found that staff were unclear on what the triage categories meant for patients who were in the ambulance assessment areas. 6 September 2018. WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. You canread more about our cookies before you choose. Patient Experience Team. Thank you for taking the time to provide your feedback at what must have been a stressful time for your family. We found the waiting time for triage assessment to routinely exceed one hour for patients who presented by other modes aside from ambulance presentations. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. The trust has responded well to the Keogh review in 2013. 30 July 2013, We found that people received care that met their needs. There was insufficient senior medical and specialist oversight and in reach to the department. Russells Hall Hospital / Accident and emergency It aims to benefit both patients and the healthcare system by reducing waiting times and hospital admissions, where appropriate. Following the inspection, we told the provider that it must take some action to comply with the regulations and that it should make other improvements, even where a regulation had not been breached, to help the service improve. Please be assured that your kind comments have been shared with the team and senior management who will be pleased to hear of them. WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. By choosing well, you will help to reduce the burden on essential emergency services. Inspection Report published 4 July 2012 for Russells Hall Hospital - PDF - (opens in new window), Published I felt really listened too when I was at my worst and feeling hopeless. Published The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. "The safety and wellbeing of employees and patients at the [hospital] trust is our top priority," a spokesperson said. For more information on ratings, please visit medicare.gov. Weve put some small files called cookies on your device to make our site work. The department is working hard to achieve targets laid out in reforming emergency care as follows: The department also sees approximately 6,000 patients per year in follow-up clinics. The BBC is not responsible for the content of external sites. ADVERTISEMENT: Services or products are not endorsed by the Trust. My family and I would think to thank every single staff member in Children's ED, resus and ward C2 for looking after my 1 year old son. We found that arrangements were in place to ensure that medicines were managed safely. Some staff raised concerns regarding incidences of poor leadership style from some of the executive team. Official information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Accident and emergency services - Russells Hall Hospital - NHS The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of ED can also refer you to AEC if you are an ambulatory patient (not likely to require inpatient admission). Although we did see improvements around sepsis care and treatment we could not be assured that sepsis documentation and treatment was completed in line with best practice and the designated timeframes. The Dudley Group was the first trust in the area to be awarded Foundation Trust status in 2008. We were not assured that all patients allocated to wait on the corridor were safe. One staff member said, "I am proud to be working for this trust.". Pensnett Road, Dudley, West Midlands, DY1 2HQ. This caused me to get upset and concerned and seeing this a nurse came over to me,calmed me down and reassured that I was going to be fine and it could be fixed.All staff were friendly and helpful and honestly couldn't fault any of them The trusts staff are seen as highly caring by many of the patients we spoke to and praised the staff for going the extra mile. For Covid-19 Test Results or Patient Portal registration please call the number below. [Very happy with 'Waiting time'], Report review titled My visit to A & E after an accident as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. WebRussell County Hospital located in Russell Springs, Kentucky, is a 25-bed Critical Access hospital offering quality healthcare and 24- hour emergency services. Staff were still unable to describe what fit to sit meant or any criteria for this assessment and patients were left unattended in this area. Caring for your child and their burn injury, Shoulder injury soft tissue and fracture, 98% of patients to be seen, treated and discharged within four hours, Ambulance turnaround times have been improved dramatically, Ground floor, west wing, Russells Hall Hospital. During 19/20 there were three CQUINs for SDEC. They litteraly saved his life after he had severe croup which came on suddenly on Tuesday 23rd may 2022. This was particularly evident in the category of adult majors. There were no clear criteria for patients that could be put into the fit to sit areas of the department. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. One person we spoke with said, 'I have no complaints about this hospital. there are some services which we cant rate, while some might be under appeal from the provider. There were areas of poor practice where the trust needs to make improvements. 111 service advised me all the information I had given them about my symptoms etc. Inadequate Patient Experience Team. WebRussells Hall Hospital Replied on 16 May 2022 Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published Let us know if this is OK. Well use a cookie to save your choice. The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! Who has Care Opinion told about this story? The Russell Legacy Project will be located on the hospital campus in Alexander City. WebFind a Physician or Specialty. The Trust also asks patients for their views and experiences of care on a regular basis, and we looked at the analysis of these surveys. WebRussells Hall Hospital, St. James's Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. We visited the accident and emergency department, the emergency assessment unit, the isolation ward and the trauma and orthopaedic ward. This meant that shortfalls were identified so that improvements could be made. We specifically looked at the safety aspects of our key lines of enquiry domain on the evening of 15 March 2018 at Russells Hall Hospital. Some patients with suspected sepsis were not identified or managed appropriately. We noted that the trusts action plan to address the concerns following the Keogh review had been put into place and signed off. Our mission is simple: Being the best because, we care. Russells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. I'm feeling more optimistic about my treatment. Mitie is a facilities management company, and Sue Lowe, from the Unite union, said staff employed by the firm worked throughout the hospital on boilers, ventilation and other services. We found that the number of infections had reduced since November 2011, with lower than expected numbers per month. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. For common health problems visit your pharmacist, GP or walk-in centre. There are a number of areas of good practice in the trust, which should be encouraged. Rainbow Unit is a two-storey facility with an acute assessment unit on the ground floor with 22 spaces and eight monitored beds. The community services provide clinical care to patients who are acutely, chronically or terminally ill in their own homes or from GP practices or health centres. One person said, "I have had good treatment, I couldn't ask for better. We have 11 permanent physician associates and one rotational physician associate in our department. We took this action as we believed people will or may be exposed to the risk of harm if we do not do so. WebAbout: Russells Hall Hospital Posted via nhs.uk 5 years ago My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process. The trust MUST ensure that all systems and processes in place to identify and manage patients with deterioration effectively are followed. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. Thank you for taking the time to tell us about your experience at our hospital and rate our services Staff were unable to describe what fit to sit meant or any criteria for this assessment. We did not speak to people as part of this follow up review. I was then asked to sit in an isolated area, which was not a problem. The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published We carried out this comprehensive inspection as part of the new hospital inspection programme and as a follow up to the Keogh review which took place in 2013. AEC is open from 8am 10pm (last booking at 7pm), and GPs or other healthcare professionals can refer you directly to the unit. The money will go towards some large-scale developments centered on geriatric medicine and enhanced opportunities for senior citizens. Founded by Benjamin C. Russell to provide health services for the employees of Russell Manufacturing Company and residents of Alexander City, Russell Hospital opened its doors Wednesday, July 17, 1923. I want to especially thank the It added they were well away from patient areas of the hospital and its own strict control measures were in place, applying to all contractors. There was no clear accountability of which team was responsible for the patient once they had been referred to a medical speciality. The trust employs around 4,147 whole time equivalent staff (WTE). Menu Following treatment on AMU, you may be well enough to be discharged or, if you need further inpatient specialist care, you will be transferred to an appropriate ward within 48 hours. psychotherapist for the kindness they showed me. Your information helps us decide when, where and what to inspect. People told us that staff had told them what was happening, so they were fully aware of what investigations or treatments they were waiting for and what their treatment would be. Paediatrics and Gynaecology etc. Report review titled Amazing birth experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Staff involved patients and those close to them in decisions about their care and treatment. Clinical observations were not undertaken in a consistent manner. WebRussells Hall Hospital Ground floor, west wing, Russells Hall Hospital (01384) 456111 (ext. review titled Genuinely kind and helpful staff, review titled Poor communication at reception. Staff also told us that the environment was unsafe and that they were concerned about the safety of patients. We carried out an out of hours, unannounced, focussed inspection. Suspended ratings are being reviewed by us and will be published soon. People told us that they knew how to make a complaint if they needed to; however people we spoke to told us that they did not have any complaints. We are thrilled to hear that staff were proffesional and efficient. They didnt look to see what information had been recorded but asked what my symptoms were. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of the lowest rates of hospital transmission of Covid-19. All of the staff on the ward were brilliant with him, Honest and open with me and his mom and were professional and courteous until the moment he was discharged. Most staff were complimentary and shared examples of how they were supported by their managers and teams. Your staff could not have been more professional or efficient. I was looked after from the time I arrived until the time I left by very compassionate members of the team. Our rating of well led was requires improvement overall. We carried out an out of hours, unannounced, focussed inspection on the morning of 28 June 2018 starting before 6am. They suggested I phoned 111. NX West Midlands operates a bus from Dudley Cemetery to Russells Hall Hospital every 10 minutes. the service is performing badly and we've taken enforcement action against the provider of the service. 6 December 2011, 'I've not been told what is happening but it's really busy', 'I've been in and out a lot recently, can't fault them', 'My care was discussed and information was clear', 'The most positive thing is that I know that when there are hiccups they will be sorted out and I will be listened to'. The trust MUST ensure that deaths in the service are reviewed robustly and where appropriate lessons from these are learned and shared. Again thank you and i would recommend this hospital to all my family and friends. We were brought in by ambulance and seen by a doctor within around 10 minutes. I was treated with so much dignity and respect that I left feeling supported and cared for. There remain challenges in the flow of patients, but much of this relates to flow across the rest of the hospital. WebResponse from Russells Hall Hospital 3 years ago Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit The diagnostics service did not have enough allied health staff with the right qualifications, skills, training and experience to provide the right care and treatment. We saw two patients whose clinical deterioration had gone unnoticed by staff, this had to be alerted to staff by the inspection team who then acted on this immediately. WebMaps & Directions. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. We have shared your compliments with the team and senior leaders who will be thrilled to hear of them. The emergency department (A&E) is busy and overstretched. All the best and take care. Some staff could recognise signs of sepsis and deterioration and acted on this appropriately. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. ", Inspection Report published 28 March 2013 for Russells Hall Hospital - PDF - (opens in new window), Published The complaints were analysed to look at trends, for changes to be implemented. We were confident that these could be achieved quickly.Key findings related to the following: Published We found that systems were in place to monitor the service quality by the executive team, and at ward and department level respectively. Learn more. The BBC is not responsible for the content of external sites. The hospital states this is the largest donation in Russell Medicals history. as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. The nurse was very friendly and instantly put her at ease whilst performing an ECG, she then went straight to X-ray and was called through within moments, again, kind, caring and thoroughly dignified experience. It is pleasing to read such lovely comments regarding the care your Grandmother received from our staff in A&E and AEC along with the team who carried out her X-ray. Our inspection of the trust covered only this hospital and only Emergency Department, IMAA and Medical ward A2 based at Russells Hall hospital. Only low was that when my transport came for me non of the staff were around for me to thank in person for an excellent job in getting me well The Acute Medicine Department, also known as The Rainbow Unit, is located in the new modular building close to the Emergency Department in Russells Hall Hospital. The diagnostics service was not up to date with the most recent ionising radiation regulations. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published Overall, this trust was found to require improvement, although we rated it good in terms of having caring staff, and effective services. Video messages to our community from our Physicians and our Staff. I was really apprehensive about attending A&E for my mental health but I'd feel able to attend again if I ever needed too. DY8 4HZ, In Patient Experience Team. For SDEC programme related queries to the national team please email nhsi.sdec@nhs.net. the ability for patients to be assessed, diagnosed and start treatment on the same day, improving patient experience and reducing hospital admissions, avoiding unplanned and longer than necessary stays in hospitals, resulting in lower risk of infections and de-conditioning for patients. One of the questions was about peoples experience of the service, 382 said 'great', 108 people said 'satisfactory' and 13 people commented 'poor'. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. This review has been completed in response to the trust confirming that they were now compliant with this standard. B71 4HJ. Address We are centrally located at 3316 Highway 280 West in Alexander City, Alabama. I then come down with a pneumonia on my chest. (Online ordering and Curbside pickup available) Current Hours: 7:00 a.m. 4:00 p.m. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. Departments did not always have effective systems for identifying risks. The service treated concerns and complaints seriously however, complaints were not always responded to within appropriate time frames or learning effectively shared. Patients presenting to the emergency department did not always receive a robust assessment of their clinical presentation and condition during the triage process. Acute Medicine Department - The Dudley Group NHS Foundation 12 July 2019. Russian minister laughed at for Ukraine war claims. We remained concerned about how quickly and appropriately staff were responding to patients with serious and deteriorating conditions. I started this pregnancy feeling forgotten and ignored and left yesterday feeling supported and cared for. We specifically looked at the safe and well-led aspects of our key lines of enquiry within the emergency department at Russells Hall. Almost 12% of people coming to A&E received no treatment, just advice. WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's. A stroke or minor stroke is treated as a medical emergency and what should happen is for an ambulance to be called to bring the patient directly to our Accident and Emergency Department. The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff. Out NHS is amazing all staff were professional and amazing. WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care Patients were not wearing allergy wristbands, allergies were not easily identified unless records were consulted or reviewed. Dudley visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east central Alabama since 1903. We are dedicated to foster the fullest sense of what it means to be a [], Alexander City The Gateway to Lake Martin Tucked into the southernmost foothills of the Appalachians and surrounded by lakes, parklands and a National Forest, Alexander City is the kind of town that fills residents [], Who We Are: Established in 1988, Russell Medical Foundation is the philanthropic resource for Russell Medical. Russells Hall Hospital 3 years ago. This condition related to the provision of specialist medical in reach and support into the emergency department.

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