Cities are particularly busy in comparison to other types of holiday destination and it is therefore advisable to be discreet and keep wallets, purses, expensive camera equipment etc. Explore one of the worlds most glorious cities before heading to Italys largest lake. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. This romantic break takes you to some of the most enchanting locations in north eastern Italy. Eight day tour with an insight into one of Italys most stunning regions. Offer is subject to change and can be withdrawn at any time. Italy is an incredibly diverse country, with historical cities, picturesque lakes, stunning coastline and rolling countryside. Compensation is not payable for such changes. You can recover all your TUI and TUI fly trips from the account, giving you an overview of your future and previous trips. Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. We cannot guarantee that channels will be available in English. 10% early booking discount) apply to that specific accommodation. 01293 - Calls are charged at your provider's local or national rate. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. We've been helping our customers to discover the very best of Italy for 90 years. Please contact the agency who carried out your reservation for all change or cancellation requests. It is your responsibility to provide this information if required. Start earning points with the Volare program. The UK has recently adopted the European Health Insurance Card (EHIC). The discount excludes flights, taxes transfers, fuel surcharges, opera and event tickets, credit card charges, administration fees, some excursions and any other accommodation on the booking (unless this shows its own discount). Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. Our ATOL number is 0285 and our ABTA number is V4068. Registered in England and Wales. The official star ratings are awarded by the Italian National Tourist office in each region. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. It is your responsibility to provide this information to us or the airline as instructed. Toscana Resort Castelfalfi is a five-star resort located in a idyllic setting in the heart of the Tuscan countryside, offering great facilities and attentive service. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Please check with the relevant embassy or consulate for up-to-date information. If I use the "Save to calendar" feature, what will appear on my calendar? If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Opera Tickets and Pre-booked Venue tickets. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If you choose to make your own way home and not accept or wait for your confirmed carrier to offer the rescheduled journey, we are unable to consider a refund of any accommodation, welfare or transport costs you incur, and cannot guarantee a refund of your unused costs. In that case, a My TUI account can also be useful: complete your profile to speed up the booking process, or save your favourite holidays. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Offers valid on selected 2023 travel dates. Please check with the Italian State Tourist Office (1 Princes St, London, W1B 2AY. If you miss your outbound flight please notify your airline as soon as possible in order that your homeward flight is not affected. NB our arrangements always include: airport / port taxes, hotel service charges, handling fees and VAT and our Concierge Service where a representative or agent in Italy is available by telephone for help and advice. Where could you be heading to in the next few weeks? Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. We may also share information with our advertising, analytics and social media partners for their own purposes. Log in Not an Executive Club member? The period in the season and times of day when these operate are at the discretion of the management. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. We've been helping our customers to discover the very best of Italy for 90 years. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. If a pool is expected to be out of use for a considerable period, we will endeavour to inform you as soon as reasonably possible.The normal period of use for outdoor pools is May-Sep. Italian law requires the use of a swimming cap in pools and may be enforced at certain hotels. If you are a UK resident you are entitled to free, or reduced cost, state provided healthcare when visiting Italy. BOOK AND MANAGE OFFERS SUPPORT VOLARE gb - en. Offer is subject to change and can be withdrawn at any time. Agriturismo / Country House / Historic Residence. There may, however, be exceptions and we will confirm tickets as soon as possible. Manage my booking FAQs Specify dietary requirements and request meals Enter or edit your contact details Provide passport information Add Frequent Flyer information Add On Business information Check in online 24 hours in advance Request and reserve seats in advance Check and purchase extra baggage allowances Explore one of the worlds most glorious cities before heading to Italys largest lake. Just fill in your details to confirm a quote - or to view, change or cancel a booking. In accordance to Club Vistara Program policy, we request you to please accept Club Vistara terms and conditions to proceed. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Our offers include room upgrades and board upgrades. Deposits are returned on departure subject to deductions for any damages incurred. Log in Search. We have been helping our customers discover the very best of Italy for 90 years now. Be aware of your actions to ensure that they do not offend, especially if you intend to visit religious areas. British Citizens must be in possession of a valid 10-year passport. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. Offers valid on 2023 travel dates. Everything you need for your flight / Manage your flight. The UK Passport Service has to confirm your identity before issuing your first passport and from October 2006 will ask you to attend an interview in order to do this. From time to time, building work or local improvements, such as beach dredging or roadwork, and its associated noise is unavoidable in a resort. I have changed my booking . This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. A problem has occurred whilst trying to put together your holiday. This romantic break takes you to some of the most enchanting locations in north eastern Italy. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. For online bookings you will receive a booking request acknowledgement email the same day. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. If a car in the group you require is not available, the car rental company reserves the right to supply a higher group vehicle at no extra charge. Citalia cannot accept any liability should the airline subsequently refuse the use of a car seat. Opera and concert tickets can usually be reserved for you in advance and we can normally confirm tickets within a week or two. You are strongly advised to check with the appropriate embassy, consulate or British and Commonwealth Office orhttps://www.gov.uk/foreign-travel-advicefor further information regarding local laws and customs of the countries you plan to visit. The advice can change so check regularly for updates. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. In May and June, when rail schedules change, there is an additional delay and reservations may be confirmed 2-4 weeks before departure. Please ask for our Special Needs form before making your booking in order that we can assess your personal requirements. This sometimes means the water drains through the hole in the bathroom floor rather than through the drain in the shower cubicle. If you have any special requests for a facility not advertised by us and for which there is no supplementary charge, for example double bed, adjoining rooms, special diets, etc., we will convey your request to the hotel or purveyor of services concerned, but only those special requests confirmed in writing by Citalia or its agents can be guaranteed. Manage your Flight. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. Under Italian Law smoking is prohibited in all public places but dedicated smoking sections are available in certain hotels. Your electronic documents are available on our website within 28 days of departure. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Force Majeure incidents may occur during your holiday, either in the resort or country you are in, or elsewhere but affecting your onward or homeward journey. Eight day tour with an insight into one of Italys most stunning regions. Any facility not confirmed nor prepaid for in the UK but provided locally, at your request, must be paid for at the hotels rates and Citalia cannot accept any liability for this. We cannot accept bookings conditional upon the fulfilment of any special request. Company Number: 446617. Welcome to Citalia Online Payments The security of your personal information including payment details are very important to us, All details submitted are held in a secure environment and cannot be viewed by anyone else. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. The Citalia website can be used by all travel agents to check availability of holidays, prices, holiday information and to book. Sometimes a hotel may change its meal system from waiter service to buffet service, or back again or the number and type of restaurants may change. To see the list of items and some useful information about hold luggage and hand luggage prohibited items, go towww.direct.gov.ukor contact your airline. <iframe src="//www.googletagmanager.com/ns.html?id=GTM-T4S3C6" height="0" width="0" style="display:none;visibility:hidden"></iframe> We have exclusively negotiated exceptionally low rates that only apply to bookings made in the UK. The use of safety deposit facilities at hotels is essential as this will allow you to carry only the minimum necessary jewellery, cash and other valuables. However, on occasion the pre-bookable price may be slightly higher than that paid locally overseas due to exchange rate fluctuations and in order for us to secure places on some of the more popular trips. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. Because flight, train and transfer times can vary, it is sometimes impossible for customers to enjoy a complete number of days half or full board meals at the hotel. Eight day tour with an insight into one of Italys most stunning regions. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. Our ATOL number is 0285 and our ABTA number is V4068. Where sea views are described as front sea view this means the view from the bedroom window faces the sea. Payment details in respect of your holiday booking are updated every 24 hours, and may not be shown on pay your balance online until after this time. If you do not have an account, refer to the view or cancel your reservation section. The Citalia website can be used by all travel agents to check availability of holidays, prices, holiday information and to book. First for Pool Safety: Pool safety is not just an issue for beach holidays, especially as few city hotel pools are supervised or have a life guard in attendance. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. These are covered by ourBooking with Confidence terms and conditions. We will discuss the details and any options available to you at that time, but cannot offer compensation if changes are made due to third parties. Booking Error | Citalia 01293 765055 Call us from 9am - 5.30pm Destinations Holiday Types Deals Inspire Me About Us Travel with Confidence Apologies, something has gone wrong Home Search error A problem has occurred whilst trying to put together your holiday. These regulations have been put in place by the EASA and are for the safety of all passengers. A fine is imposed on anyone who flouts this law and the police are vigilant. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. We reserve the right to make changes after publication of information. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Make the most of your trip abroad, get proper insurance and check out the Foreign, Commonwealth & DevelopmentOffice website atwww.gov.uk/fcdoto find out in a flash how best to avoid trouble. But ATOL protection does not apply to all holiday and travel services listed on this website. However, in order to give some guidance to the holiday price for the most popular itineraries, the price panels throughout this brochure display guide prices based on specific holiday duration's, room types, board basis, flights and overseas transfers or car hire (as specified). Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. at its untouched best, plus there are plenty of glamorous resorts where you can relax in style. Where an offer includes one or two free nights accommodation this will be on the board basis included in the basic holiday price. (*Our opening hours are Monday - Saturday 09:00 - 17:30). Company Number: 446617. However, circumstances can change after publication. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . then click on "Manage" Select "Manage booking" Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. SIGN IN TO VOLARE X. Dear customer, before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and . Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. Eight day tour with an insight into one of Italys most stunning regions. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. First for Balcony Safety: Balcony safety is an issue for adults as well as children. Manage all your AirAsia India bookings. In this case, you must advise our reservations staff and obtain further information prior to confirming your booking. We cannot guarantee you will be seated together. Occupancy: Only those guests whose names appear on the Citalia confirmation invoice & accommodation voucher may occupy the apartments or villas. Please see Citalia Terms and Conditions for the supply of third party Product and Services. Save time at the airport and checkin online between 48 hours and 90 minutes before your flight. In the far south (the heel of the 'boot') is Puglia, an unspoilt region with sandy beaches, pretty towns and delicious food. For further information, visit the ABTA website at https://www.abta.com. Please note: In certain areas parking can be difficult and some hotels do not have their own parking facilities. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. Key collection is normally available until 20.00hrs. Holidays to Italys coast and islands provide some of the most picture perfect views around and many wonders to discover. Terms and conditions apply. Well help you navigate the top sights and attractions of this wonderful island. 01293 - Calls are charged at your provider's local or national rate. You can manage your cookie settings by clicking the . Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). Should it be necessary for us to amend or cancel an accommodation only booking we cannot accept liability in respect to any costs you may incur in respect of any other service or product, including flights, you have purchased independently of Citalia. Where there are traffic restrictions or the road is too steep or narrow our resort staff will arrange the most convenient setting down point. Airline schedules may vary, sometimes at short notice, and an unexpected change of aircraft may be necessary. For online and telephone bookings, once your booking is confirmed by us, you will receive your confirmation invoice via email within 5 working days. Please see ourTravel with Confidence page for full details. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Where could you be heading to in the next few weeks? This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. For greater convenience in managing your booking, log in with your PPS Club / KrisFlyer membership number / email address and password. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. Offer is subject to change and can be withdrawn at any time. Toscana Resort Castelfalfi is a five-star resort located in a idyllic setting in the heart of the Tuscan countryside, offering great facilities and attentive service. If you are 16 or over and haven't yet got a passport, our recommendation is that you should apply for one at least 6 weeks before your holiday. Everybody, including children and new born babies (who were not on a valid passport before 5th October 1998) must have their own individual passport to travel abroad. These terms are often used for country houses, farms or historical preserved buildings which are often family run. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. Some airlines offer a 'Sitting together' supplement. If you choose not to change hotels during such delays, we will be unable to consider a refund of additional costs you incur. View or make changes to your flight, pick your seat or book extra baggage. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. These are often close or next to emergency exit doors, behind a bulkhead or behind a dividing wall. Bedroom photography: The photographs do not necessarily depict the room type that will be allocated to you, which may vary in size, dcor and style from that shown. Some facilities, unless otherwise stated as included, may have extra local charges. Change / Cancel a flight booking; Manage a train booking. The security of your personal information including payment details are very important to us, All details submitted are held in a secure environment and cannot be viewed by anyone else. - under the age of 14 (whether accompanied or not). Cleaning: Normal end of stay cleaning is included but a supplement will be charged if the kitchen area and equipment are not left clean for the next guests. Please note that porters are rarely available in Venice, therefore bags with wheels can be useful. You will require a credit card to check-in and a deposit may be taken from the card for the duration of your stay. For further information, visit the ABTA website at https://www.abta.com. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Allow us to help you filter through our best holidays based on your desires and needs. 'Sitting together' may mean across the aisle or one behind the other. We've been helping our customers to discover the very best of Italy for 90 years, **Please note that currently our lines are extremely busy. Since 10 January 2005, a no smoking policy has been introduced throughout Italy and applies to all public places including nightclubs, bars, cafs, shops, museums etc and includes public areas of hotels. You will need your licence and passport for identification purposes when taking possession of the car. The Civil Aviation Authority allows passengers travelling on British registered airlines with a child aged between 6 months and 2 years to either carry the infant on their lap, for our normal charge or pay for a seat (prices on application) and bring their own infant car seat. Company Number: 446617. We will endeavour to book the class of travel requested. There are no maximum age restrictions. We have no control over such works arising from a resort's growth in popularity and we are unable to anticipate the speed or the extent to which such development may occur. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. Breakfast may be 'continental' where extras such as eggs, bacon and fruit juice may be available for an additional charge. Company Number: 446617. All supplements unless otherwise stated are expressed in 's and are per person per night. Holidays to Italy's countryside are made for those with an eye for beauty, be it in a field of wildflowers, on a tapestry, or in the ruins of a crumbling palazzo. At the time of going to print British Citizens do not require a visa to visit Italy. E-Docs can be accessed under the "My Booking" portal located in the top right corner of our website. Our third party Product and Services may be subject to specific third party Terms and Conditions, where Citalia is acting as an agent. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room.
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