This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Oceania Cruises sends its butlers to the Guild of Professional English Butlers. Was at St. Johns Bay well over a mile from the ship and as a test used the. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours. While cabin stewards can often find basic items such as toiletries that you might have left at home or making sure that your ice bucket is always filled, their job is to clean your room and make your bed etc. It works every time, and I get my soda fix. By You'll feel like a VIP -- and you are one! 6,694 sq. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. one night we stayed in to watch one and ordered pizza. It was a great pick-me-up and once our butler figured out we weren't one for canapes or gummy bears (which took about one day), we lived well! you also get free pay per view movies! You can be spoiled rotten and enjoy the heck out of it -OR- have the butler take a step back and do things, perhaps at your own pace. Call me with your order and I will set up your room." Can someone please tell me what it means when you have a Butler/Concierge service for the room you booked? If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. He'll offer you a choice of high-end soaps, shampoos and conditioners when you arrive in your cabin for the first time. They will arrange speciality dining at your request, get you priority tendering when required. Double balcony is offered on Norwegian Dawn. Upstairs is an outdoor sundeck with padded loungers and clamshell seating. Some folks may imagine their butler to be like those they've seen on TV while watching Downton Abbey but there is quite a range of how they will interact with guests. I would have found that to be unacceptable too. is director of content operations at TPG. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. Priority when reserving restaurants and entertainment onboard NCL vessels. scorpioncrawl, July 29, 2017 in Norwegian Cruise Line. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). Many other mass market cruises offer butler service for parts of the experience, for instance, we had a butler for our private beach villa at Half Moon Cay while sailing on Holland America Line. Your daughter's Quinceaera is a special event in life. This butler serves all of The Haven guests, and is more like a suite-wide concierge than a personal in-suite butler. While this is not a true pro-active butler service, it is a major step above a loyalty lounge concierge. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. Yacht Club suites also come with a personal butler available 24 hours a day. I may also ask for chocolate delivered to my cabin each evening. Have had a couple of fantastic ones who were always around and if they saw us would rush to see if they could assist even when I was handling things myself,and a couple who weren't bothered but seemed to want my tip. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. For immediate help, please contact Heather directly: 630-779-9301 or : Why You Should Consider A Holiday Cruise This Year. Help you plan and execute a cocktail party you host in your suite. We had decided last minute we wanted to do one of the specialty restaurants, the only times open were late. Related: Are drinks packages worth the price? All Rights Reserved. I convinced them to upgrade from their typical accessible Balcony to an accessible Penthouse Suite on a Jewel class ship. Position: FNP/PA-C - CenterWell - Alhambra Clinic - Phoenix, AZ<br>Description Humana - s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 175 centers across eight states under two brands:<br> Center Well & Conviva. The first thing right after checking-in (Registration) is a butler personal escort on board to your stateroom if. This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. Guests booked in a Garden Villa receive six bottles of liquor along with unlimited mixers, garnishes, sodas and bottled still and sparkling waters. I hope those neighbours tipped him well as he was so devoted. There are some people who are incredibly demanding and entitled and it would not enter their heads that others might get a lesser service. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. Maybe you're in the casino on a hot slot machine and realize you forgot to make reservations for dinner or a show - one call to the Concierge and the matter is handled. If you have the opportunity, try out a cabin category that offers the assistance of either or both types of crew members and then you can decide for yourself if access to them is worth the extra money. I have had 2 NCL cruises in suites. The high annual fee is only worth it if youre taking full advantage of the cards benefits. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. On port days your Concierge will arrange for you to be escorted to the gangway for an express exit, bypassing all the lines of guests waiting to disembark. The magic starts before you even board the cruise. Kick back in the living and dining area. Your Royal Genie will arrange for a special celebration just for you. As each course came out the butler delivered it to the room. was busy handling technical details with the registration process. These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. If anyone has given us outstanding service, we will tip extra at the end of the week. Listing for: Simpson Housing LLLP. In all three cases that I have been in a suite the Butler did the escorting - the Concierge. Related: 21 tips and tricks to make your cruise go more smoothly. cleaned and ready - that failing then escorted to the Haven restaurant or other specialty restaurant for lunch. Listed on 2023-03-02. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. While this is an absolutely fantastic service, a cruise butler is an active helper vs a passive one waiting for you to ask a question. Champagne, custom selection of liquor (in the Norwegian Star and Norwegian Dawn), fruit, bottled water and sodas. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. All Rights Reserved. Windstars 2023/24 Middle East program kicks off in November. It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. 07070 USA Telephone: (201) 902-2000, Windstar Knows the Way to the Middle East: How to Sell the Red Sea & Persian Gulf. Available precruise to assist with onboard reservations for restaurants, spa treatments, shore excursions and more. Uber Cash and Uber VIP status is available to Basic Card Member only. CC Help Jenn It was kind of neat. Handy when away from your cabin to call cabin mates or order services. You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. He will then carry your bags onto the cruise ship, bypass other people in line, and have access to a private elevator so you don't have any waiting. Let's take a look at cruise butlers and if selecting a suite with butler service for your next cruise might be the perfect choice. Improve earnings, maximize rewards and track progress toward dream trips. Started August 27, 2021, By However, a concierge won't be there in the morning to make sure you don't have any last min requests or to provide an umbrella for your excursion since there was an unexpected rainstorm overnight. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. Disney cruise ships do not offer butler service. Some people get great service, some just ok., some not very good. **3-Bedroom Garden Villa, Deluxe Owner's Suite with Large Balcony and Owner's Suite with Large Balcony only. DECK 18. Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. Your butler is there to make it happen. Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. As such, there is no specific guideline on how much you should tip your butler. In the envelope are special luggage tags (I will discuss this next) and a letter requesting any special requests. Learn more. -- with access to a private retreat where you can enjoy complimentary food and nonalcoholic beverages throughout the day. Serve a welcome glass of Champagne upon arrival to your cabin. Perhaps youll find yourself at one of the lounges enjoying some live music, or maybe you just feel like slipping into your pajamas and enjoying a quiet dinner en suite, delivered by your Butler? ft.*, your Family Suite sleeps up to six* guests. Special Haven menus for The Haven Restaurant and in-suite dining. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. Your concierge is a bit like an agent to you on board ship. The state was in the spotlight recently when it hosted the annual Gala Riviera Nayarit & Puerto Vallarta. What is Norwegian Cruise Lines largest ship? You. You can make all kinds of special requests and he'll do what he can to fulfill your shipboard dreams. Your Butler will do lots of things over and above what your room steward will do, For instance, he/she can help you unpack, serve a full breakfast or evening meal in your room, and many other things. The concierge is over the butler, so if you have any issues with the butler, let the concierge know, and most likely will resolve the issue. As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! Being a guest of The Haven with Norwegian Cruise Line means personalized service. Cost includes $12.95 plus applicable local sales tax. We'll run a soft credit check to find special offers, but it wont affect your credit score. Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. Another thought concierge is a joke because the restaurants are the only thing they do and if you don't make a reservation before you leave you eat in your room. The Haven is available on the Norwegian Gem, Pearl, Jade, Jewel and Epic. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Name of lounge: The Haven Lounge. Hotel. Therefore, most passengers generally tip with cash. Our butler had just the right balance of being attentive but not overbearing, and it was the same with the room steward. Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. DECK 17. An aft-facing mini-suite would not include a butler/concierge. Discover the worldin comforton Viking ocean cruises to Scandinavia, Mediterranean, Asia, Australia, the Americas or around https://www.travelweekly.com/Cruise-Travel/NCL-introduces-concierge-service-for-top-guests. To find out more, please. The help and assistance 24-hours a day, of a trained and certified butler. (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) That was also fabulous to be able to graze while all 4 of us got ready for the day. He said "Let me bring dinner to you" and I was glad of the offer. The butler is your personal host during the cruise vacation. During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard. to observe the boarding process and see how smoothly it worked. Plus, youll be pampered with a deluxe array of complimentary amenities and personal service from a butler and concierge that help create a vacation experience youll never forget. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. When you thumb through cruise line brochures, you read a lot of jargon that might not be defined. //]]>. Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. By the time the muster drill is over, your Butler has paid a visit and youll return to the suite to find your first delivery of daily treats. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Champagne, custom selection of liquor, fruit, bottled water and sodas. Butlers aren't run-of-the-mill cabin stewards. Then watch the moonlight dance on the waves from your private terrace. You can book a Concierge-level cabin to unlock . Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. Explain the pillow menu and deliver your selections to the room. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. From unpacking your suitcase to pouring your champagne our butlers are at your service Our Suites At a glance 3-Bedroom Garden Villa Sleeps up to 7. Home Company Locations Phoenix Concierge Services. Use them, and reward as appropriate. While it may seem pretty incredible even with just these perks, stay tuned for my next article to read all about Norwegian's Haven-only areas. In my previous article, I told you what its like before you cruise, when you check in, and what you can expect in your stateroom. By the time you have freshened up, he might have already made reservations for you and just need your confirmation for any details. Luxury bath products in stateroom bathrooms. Put your requests in but be aware that sometimes the service from them will not be instantaneous as they may be helping/serving another guest. They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. What is being described on this thread is reality. He was visibly perturbed by this so I told him to just go and sort out their "emergency" and I would serve our food myself. Now we are really looking forward to a new experience on our April trans Atlantic cruise. Check out each port from your private balcony. These staterooms range in size and in-room amenities and vary from ship to ship and class to class. The concierge, on the other hand, is available precruise to help you make reservations for dining, spa treatments and more. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. Courtyard attendant in The Haven Courtyard and Sundeck areas to take care of all guest needs. Your specially trained butler will book your spa appointments, arrange cocktail parties for your group and offer a complete tea service in your stateroom. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. By The service operates as a dedicated phone line, available Monday through Friday from 9 a.m. to 9 p.m. Eastern time, and can be reached by calling (855) NCL-HAVEN. But, either or both of these individuals do hold the keys to amping up your experience and making you feel like a VIP. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. With up to 875 sq. Fancy enjoying breakfast while taking in a sunrise over the ocean? While some butler services are more formal and reserved - as you might expect from a traditional English manor house, others try to be more fun and family friendly such as Royal Caribbean's Royal Genie. You did not book a suite. Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. reservations; show reservations and seating and other technical management issues. However, they are also increasingly found on ships that have "ship-in-a-ship" concepts like Norwegian Cruise Line's The Haven and MSC's Yacht Club. Passengers exempted from the new (uncommon for the industry) room service fee are only the occupants of "The Haven" suites. Luxurious details such as platinum keycard to stateroom. Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. Your butler can also help with in-room parties. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. 301 Route 17 N, Suite 1150, Rutherford, NJ Available on Pride of America, Norwegian Dawn, Norwegian Sun, Norwegian Sky, and Norwegian Star. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. Wherever you are on the ship your Butler and Concierge are just the touch of a button away. and I hope that NCL doesn't do any tinkering with it. Seldom travelers may not get enough value to warrant the cost. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. The Garden Villa guests will also enjoy private car service at the conclusion of the cruise, to the airport or home if within a 25-mile radius of the port, and will enjoy a private escort off the ship, through Customs and directly to the awaiting private transport. Is Disney Cruise Line concierge level worth it? I think I'm right in saying that doesn't include a butler. Check here before booking an award fare. ft. Owner's Suite with Large Balcony Sleeps up to 5. It's fun to cruise with a butler at least once. The Haven offers courtyard attendants who bring cold towels, fresh fruit and poolside refreshments in the suite's private pool area. The first time I let the butler spoil me since I was a suite rookie. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. Your butler will also serve your meals on your private verandah, offer you a choice of luxury bath accessories and discuss your dining preferences with the ship's chef. Celebrate your arrival on board with a complimentary bottle of champagne or sparkling wine and let the stress of the real world float away. These stories will help: A beginners guide to cruise line loyalty programs. The same cabin called 3 times. We have always call round to introduce themselves and get to know a little about us and our miniscule needs at the very least.The only reason we were being served our meal that particular night is that due to my stepping on a stingray and getting my ankle shredded (still hurts and aches 17 months later) I was unable to walk to the restaurant.
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