If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan youll receive a refund of your cancellation fees. Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit Applies to all voyages departing through September 30, 2022 To use the FCCs created as part of this program, book your cruise within a year from the date you received your credit, and sail by September 30, 2023. Princess Cruises extends its Book with Confidence policy to provide further flexibility for 2022 Summer vacations. SANTA CLARITA, Calif.,(January 17, 2022)Its never too early to start planning for much-anticipated summer vacations, and Princess Cruises is giving guests an added level of comfort when they book a cruise with the extension of the Book with Confidence program, and extended health and safety protocols. Was told the insurance is part of the cancellation fees which will be turned into Future Cruise Credits. ALL RIGHTS RESERVED. Travelers who haven't yet made their final payments are eligible to receive full refunds to their original form of payment. For excursions involving helicopter flights, you must cancel your booking by 12:00 p.m. on the day after embarkation. Even better, you can also apply any such credit toward many other charges on your booking, including*: Because FCC is like store credit, it can be subject to cancel fees like any other type of payment. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. Purchases will be added to your stateroom folio and your Onboard Credit will be automatically applied before your credit card is charged at the end of your cruise. The ship's Europe schedule will begin with a 12 . Decide where to go, when, how long, everythingthe choice is yours! For. Open Mon-Fri 7am to 10pm, Sat-Sun 8am to 8pm, U.S. Central Time . The flexible program allows guests to make summer travel plans with confidence knowing that if plans change, their cruise vacation is protected. So if anyone knows how I can get that date moved to Dec 31 2023 let me know. So were doing all we can to promote and protect your Cruise Health, from partnering with medical experts and following best practices to giving you more control over how you cruise. They could have waited longer than we could, but also decided to cancel, as they originally thought they must cancel at 30 days and wanted to be sure. Sounds logical. In total, 18 itineraries are canceled, including those that can be combined into longer sailings. Princess Cruises has canceled the Baltic season for Regal Princess from April 9, 2023, through September 3, 2023. If you look at the cancellation policy on Princess. CC Help Jenn Looking at the list of when ships are restarting that is herehttps://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, only the Diamond Princess doesn't have a restart date. Posted February 1 . For the latest Princess COVID-19 health protocols, please visit https://www.princess.com/plan/cruise-with-confidence/cruise-health/. As a result of the above deployments, published itineraries through April 2023 on Diamond Princess and Royal Princess to Japan . Onboard Credit not applicable to the World Cruise and World Cruise Segment Voyages or non-world cruises 45+ days in length. Booked Royal a month ago to replace my Eurpe cruise! It is available for purchase up until final payment for your trip on all Princess Cruises, Princess Cruisetours, Princess Alaska Land Tours and Princess Canadian Rockies Land Tours, and is available at two levels: Standard or Platinum. Princess Vacation Protection can be purchased while booking your next cruise vacation on princess.com, by contacting your travel agent, by calling 1-800-PRINCESS, or on Cruise Personalizer. 'Cruise With Confidence' I picked it up from previous poster . Princess Cruises Cancellation Policy: Can I Get a Refund? book by Dec 31/22 for cruise up to November 30/23. Sickness Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become sick while traveling. 02. Q: What if my mother, who isnt sailing with us, gets COVID-19, and we may have been exposed? July 8, 2013. In either case, if you've booked your own airfare, you will have to contact your airline. To apply more or if you prefer not to use your FCC, please call our Contact Center. Every cruise line calls it something different! Reason beingcruise with confidence refunds the insurancewhile the other actually utilizes the insurance so no refund. Additionally, Princess Cruises will continue to operate vaccinated cruises, as defined by the US Centers for Disease Control and Prevention (CDC) for guests who have received their final dose of an approved COVID-19 vaccine at least 14-days prior to the sailing day and have proof of vaccination. They removed my Vancouver to Her nolulu. Cancellation and Refunds. Log in to My Princess to view your Future Cruise Credits and Deposits. Ill remember that for next time, or I suppose I could pursue it now. Excursion Terms & Conditions - Princess Cruises Excursion Terms & Conditions Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? Need help? Canada. View Details & List of Affected Cruise (PDF), When I saw the title I thought surely that this was the announcement about the Baltic cruises on the Enchanted. Baggage Delay: Up to $500 if your luggage is delayed during travel. A: Princess Vacation Protection has you covered! Enjoy up to 35% off Cruise Fares + 7 Princess Perks Princess Perks include up to $150 onboard spending per person (all four guests in a stateroom), Drink Package, MedallionNet Wi-Fi, Premium Dessert Package, Fitness Package (2 classes), Medallion Wearable shipping, Crew Appreciation + $100 Deposits. Now every single dollar I paid has been refunded either as FCC or as a credit card refund. For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. Passengers canceling with the relevant windows will receive refunds as noted, less any cancellation fees, which will not be refunded as onboard credit or otherwise. Option one is a 100% Future Cruise Credit (FCC), which can be used on a future cruise that departs by December 31, 2024. The vessel has already been on pause for more than two years, and before the announced cancellations, the ship was scheduled to resume sailings with guests on September 1, 2022, from San Diego. In the event an FCD had reached its expiration date since being applied,please contact our Customer Relations team to have the OBC reinstated. Royal Princess cruises in Asia are also no longer taking place from September 5, 2023, through October 10, 2023. Cruises six to nine days: $250 per person . We'll see. All I want is for it to be moved 5 days until 1/5/23. The cruises would also be offered not with the Diamond Princess, but with Discovery Princess or Crown Princess. Should I think our cruise is a go or not? There are charges for drinks, excursions, and some onboard activities. View Cruises. Thats no fun. You . In the event a Bonus FCC is used, portions of the related cash value FCC may become non-refundable also. I was told by my TA that it could take a few weeks for the new FCC to be reinstated, aswell as the FCC we already had from 2020 that we had used towards this cruise. A: You will be eligible to file a claim for a cash refund if you, your traveling companion or a member of your immediate family is diagnosed and treated for COVID-19, whichcauses you to cancel your cruise. If they are ill but are not diagnosed or treated, you may call us and receive a Future Cruise Credit for the cruise fare. You dont need to take any action to receive the default compensation offer. Draw your signature, type it, upload its image, or use your mobile device as a signature pad. Here's why I don't regret blowing the budget, 10 tips for getting the best cruise shore excursion values, What happens if you miss your cruise ship. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Share your form with others. If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our standard cancelation policy applies and Cunard shall be entitled to levy a cancelation charge as a percentage of the fare paid in . In our case we had cancelled cruise and chose a Replacement cruise from Princess list. I thought there was a new number for us to call! There are six sailings canceled, including those that are combinable. Guests may request a refund of the cash value (the refund amount forfeited by the guest in exchange for the Refundable FCC) of any unused Refundable FCC at any time. Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the company's website at princess.com. My non-refundable deposit was $200 for our cabin, and our insurance cost was $279.84.not sure what the $239.92 is: Check your credit card statement. That's where Cruise with Confidence comes in. This included that first five-night voyage that included visits to San Francisco in California and Ensenada in Mexico. We're travelling with Princess and I'm disappointed. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who may want to consider sailing at a different time, the option to rebook at a later date or receive a full. Once that FCC appears, I will share the amount and the expiration date. You will have access to 24/7 worldwide assistance for travel, medical, and emergency services.3. If yours is one of them, youll see this in the Circle Savings section of your My Princess account. A: Like with any illness diagnosed and treated by a medical professional, if you test positive for COVID-19 after purchasing the plan, you will be eligible to receive a refund to your original form of payment. Just like her sister ship, there will also be a 10% discount for a future voyage sailing through December 31, 2023. I was on the Diamond in Nov on a cruise tour. 24/7 Worldwide Travel Assistance Services3(Non-insurance services provided by LiveTravel). What if I cancelled a booking on a cruise that Princess is now cancelling?You can check the relevant cruise details on this page to see if you qualify for any additional compensation. My TA also said the Princess Insurance was non refundable. Princess Cruises has been forced to cancel a limited number of voyages for the Diamond Princess cruise ship, which includes departures out of San Diego, California. As of today, which is only about 2 weeks after canceling, I do not see that Princess FCC on my record. 03. It appears other cruise lines are announcing their intention to come and I see Celebrity still has a repositioning cruise from Hawaii to Sydney on October 3, so Princess are giving these companies are free hit by reducing the number of ships coming here. Cruise with Confidence seems the more flexible option as things stand right now. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. 1. It was previously a subsidiary of P&O Princess Cruises, and is currently under the Holland America Group within Carnival Corporation & plc, which holds . Well our cruise went down in price considerably after we paid our final payment. The final balance payment date has been reduced from 90 days to 60 days prior to sailing for all cruises departing up to October 15, 2020. I was refunded all but about $500 to my credit card within a few days. I just canceled a cruise we were supposed to be on January 31st. The cruise line is providing compensation options and details. One day after Princess made their decision, but it was pretty clear down here that this decision was coming. Because the only concern you should have on vacation is how to get the most from your time away. Learn more about our commitment toCruise Health. Thanks for the info about calling the Cost Center if rebooking before the FCC has been refunded. Not everyone would agree, and that's fine, we all have different concerns. #1. This means cancellation fees may be incurred by someone else on your booking who may or may not have applied FCCs of their own. Guests will automatically receive the FCC if the refund option is not chosen. (Photo by Ashley Kosciolek/The Points Guy) For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. This plan provides insurance coverage that applies only during the covered trip. When it comes to Royal Princess, the cancellations impact multiple sailings. More Mexican Riviera / Coastal CA cruises? Call 1-800-Princess or contact your Travel Advisor. Carnival Cruise Line is providing an option for passengers with cruises scheduled to sail this month to cancel. One major reason I bought Princess' insurance for this trip was the CFAR reason provision, which I snipped and included here. I thought the NZ part of the cruise would be the biggest question mark? If you do not have the original card, contact Princess Cruises Gift Card Customer Service at giftcardsupport@princesscruises.com or 1-855-426-0168, and a new Princess Cruises Gift Card will be sent to you. Its now easier than ever to use your Future Cruise Credit (FCC)! WE will let the FCC sort itself out. This program also covers guests during their cruise, including lost or damaged luggage protection, emergency excess medical expenses and emergency evacuation, and trip interruption coverage which provides pro-rated refund if illness interrupts the cruise and extra costs associated with trip delays or interruptions. Hopefully folks will continue to update this thread with how and when they canceled, what was refunded, and what went to their credit card and what went toward a FCC with an expiration date. Princess Cruises officials announced earlier this week it had canceled nearly a dozen voyages to and from San Diego. CRUISE HIVE LTD 2008-2023. Princess Vacation Protection can be purchased at the time of booking or up until final payment.You are considered enrolled as soon as the plan cost has been paid. Help protect in the event of unforeseen illness, including COVID-19, trip delays, baggage issues and more. I will begin doing that in another week or so. The cruise line continued to state, With rising occupancy levels on the ships that have already returned to service and our commitment to guarantee the Princess experience is exceptional, Princess has made the difficult decision to cancel a limited number of voyages (11 sailings) on the Diamond Princess beginning September 1, 2022 through November 13, 2022.. In some cases, if you use insurance to cancel the cruise, it can be used up to a year later. Some lines, however, may still require one or more protocols to be adhered to, either on a. I was told it was non refundable by my TA. That was my biggest concern since I figured we might not be able to use an FCC, especially if it expired the end of 2022. Princess Cruises, Royal Caribbean, NCL, and Carnival are allowing passengers to cancel and reschedule cruises for January 2022. Comparing the Princess cruise ships sailing to Alaska in 2023, Holland America Line and Princess Cruises bring back face mask requirement on Alaska cruises, Three more Princess Cruises ships return to service, Princess Cays: What you need to know about Princess Cruises Private Island, 15 reasons why a solo cruise is a great way to travel, I'm 28 and spent $20,000 on cruising in the last year. Copyright Cruise Blog Media LLC 2023. The second option is a full refund of the cruise fare paid, but this must be requested using an online form by July 15, 2022, or guests will automatically get the FCC option. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. PRINCESS CRUISES. Princess Cruises' Refund* and Cancellation Policy for COVID-19 Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? I think Princess also calls it Book With Confidence. The lesson I've learned is to wait, book late and get a better price. NOW WHAT!?@!?@. The second change the line made is. . The company is incorporated in Bermuda and its headquarters are in Santa Clarita, California. The program allows guests the flexibility to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit to then book another voyage when the time is right. No surprises there. Ours included a balcony and VIP amenities and an Ultimate VIP cruise in fall 2021 or Spring 2022. The cruises include departures out of Hong Kong, Brisbane and Sydney. But stranger things have happened: The time I canceled a prior Dec 2021 Princess cruise PRIOR to final payment (around last September 2021) I was refunded everything, including the insurance, but excluding the non-refundable deposit. Princess Cruises had a mask mandate in place for cruises of 10 days or longer, but this has now been extended to include all cruises of any length. If you have any questions about your current coverage, call your insurer, insurance agent or broker. Our other option was to use Cruise with Confidence and have all funds returned as FCCs, including the cost of the insurance. We booked Majestic April 2 and cabins were scarce on that booking. //
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