We have the right to withhold payment or collect repayment if the event was re-scheduled or cancelled or if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. 2.7 Payment Authorization. These Terms and Conditions (including any documents referred to in it) ("Agreement") list the terms of the agreement between you and viagogo Entertainment Inc ("viagogo" or "We" or "Us") for the buying and selling of tickets ("Tickets"), and all other services that We provide (the "Services"). I've sold WC tickets more than a month ago and Viagogo doesn't pay me. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you. I have researched this and found that there are many people out of pocket for the same reason so unless I am refunded fully I will take this further. How do I change the email address on my account? If You do post your ticket for sale on other marketplaces, you are required to remove your ticket from the Site immediately if your ticket sells elsewhere. - The horrible price that I was charged for hockey tickets. As you could not provide the tickets for your sale 9799872, we have had to cancel this. In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. 23rd May 2017 - tickets are available to download 1.1 Introduction. I wanted to attend the BBC's The Biggest Weekend festival and found three tickets on secondary ticketing site Viagogo, [where people who have bought tickets can sell them on]. Some jurisdictions do not allow exclusions of implied warranties or limitations on how long an implied warranty lasts, so the above exclusion may not apply to you. - online tickets: afrikaans is groot south africa, didn't pay me for tickets sold through viagogo to adelle sale 9181945, Read full review of Viagogo and 1 comment. viagogo AG is registered in Switzerland, Company No. 2.9 Seller's Confirmation Obligation. We make no warranty with respect to the software, tickets, events, and services provided on the Site, or that sellers or buyers will perform as promised, and We expressly disclaim all such warranties, whether express, statutory or implied, including without limitation any warranties of quality, title, non-infringement of third party rights or fitness for a particular purpose. I bought a UFC ticket from Viagogo around 4th June 2017 and I wasn't able to print the eticket since then, the eticket were a blank piece of paper when I open it on my computer. viagogo's liability to You or anyone else in any circumstance is limited to the lesser of (a) $250, and (b) the total value of all tickets and other items you bought and/or sold via viagogo during the action allegedly giving rise to liability. Profitable Tips About Online Casino Sites. viagogo expressly disclaims any responsibility for any lost profits or special, consequential, incidental, or exemplary damages (including without limitation indirect and special damages) that may result from the services, the site, or the suspension, termination or malfunction of the services or the site. I was mislead by viagogo and have been completely conned out of this money. 2.2 Registration. When You sell tickets on viagogo, provided you provide the exact tickets listed for sale and the ticket Buyer successfully gains entry to the event, viagogo guarantees that you will be paid for your sale. Issues must be reported within 14 days after receiving the tickets otherwise this will no longer be covered by the viagogo Guarantee. I'm Travelling - where and when will I receive my tickets? Event Information Order ID: 9181945 Ticket(s): Section 145 1, Row 16, (2 Ticket(s)) Event: Adele Venue: ANZ Stadium (Stadium Australia) Date: 11 March 2017, 19:30 Please do not reply to this message, as this email address does not accept incoming email. Purchased x5 tickets for mrs browns boys in cardiff motorpoint arena for 15.6.17 back in october 2016. 2.12 Ticket Fulfillment. There's no ' in my email address I have informed them off this and made sure it's right in my account but they still keep using the wrong email. To sell your spare tickets: Click on the "Sell Tickets" button on the top right of the home page. It's not possible to cancel or exchange tickets once a purchase has been made as orders are considered final. 4.2 Stolen Property. Venue : Singapore Indoor Stadium on Saturday 17 June 2017 @ 1700, bought the tickets at $50.55 usd. If You have a dispute with one or more members, You release viagogo and all affiliated companies, officers, directors, agents, parents, subsidiaries, legal representatives and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute. 2.3 Username and Password. viagogo strongly supports law enforcement efforts to recover stolen property that is listed on the Site, and urges the prosecution of those responsible for knowingly attempting to sell such items on viagogo. viagogo makes no warranty with respect to its software, any tickets, any event, the services viagogo provides, or that sellers or buyers will perform as promised, and viagogo expressly disclaims all such warranties, whether express, statutory or implied, including without limitation any warranties of quality, title, non-infringement of third party rights or fitness for a particular purpose. Roberta 7252728292 on 18 August 2022 about Viagogo in category Entertainment Company. You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. You also agree not to separately contact the Buyer at any time for any reason. If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. 6.4 Release. So why is it my responsibility that the buyer must go to the event having bought the tickets? We may take any action that We deem appropriate in our sole discretion including without limitation issuing a warning, suspending or terminating service, denying access, removing a listing or recommending You edit a listing. Note that Your payment may be withheld if you violate this clause. In its FAQ for Can I cancel my sale? My parents went as a birthday present to find it outdoor in a field not in the castle with a crowd of 2000. Absolutely no empathy from your customer service agent who put the call down when I asked to speak to management. Sellers should use our automated online confirmation process. This charge is in addition to the amount originally paid for the tickets. The original face. It is up to the Buyer to verify the most recent changes by contacting the box office or referring to official listings for any changes. 1.2 Ticketing Exchange. PREAMBLE viagogo does not take title to the underlying ticket and the actual transactions are between the Buyers and Sellers. The Seller is responsible for determining whether it/he/she is required to account for VAT on the sale of the ticket. 3.2 Other Information. list of all forged in fire contestants; brothers taste of asia shut down; john o'mara gangster squad; Please wait for me to edit this post before posting please false representation/ unethical behaviour. 2.10 Collecting Payment. Once Buyer and Seller have entered into a transaction, all transactions are covered by the viagogo Guarantee. When asked what happens now as it was for people with learning disabilities so specialist transport & staffing had been arranged and paid for? Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. Copyright 2017 viagogo. Sellers can Report a Problem using the Report a Problem link on the online confirmation page. In the event that the Buyer fails to return a Season Card to viagogo within 24 hours of the event concluding, the Buyer agrees that viagogo may charge an additional failure to return fee of 200 per season card that is not returned to the payment method that was used to purchase the tickets. Please use caution when using the Site and remember that there are risks of dealing with people acting under false pretences. You may find other users information to be offensive, harmful, inaccurate, or deceptive. I haven't received an email confirming my order. Our street address is 160 Greentree Drive, Suite 101, Dover, Delaware, County of Kent, 19904, USA. PLEASE CALL ME - DETAILS OF CANCELATION BELOW - I HAVE NOW LOST AROUND $1000 BECAUSE OF U GUYS NOT CALLING - I NEED YOU TO HELP AND PAY ME WHAT I AM OWED! The ticket was sold as 150 capacity, To register, You must provide your real name, address, phone number, and email address. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. "are you sure you want to back out of the sale, the average price for estimated tickets would be $xxx which will be charged to you if you proceed", Its likely impossible to work out in an automatic way how much replacement tickets would cost. As part of the listing process, the Seller assigns a price to the tickets and provides information including but not limited to the event, date, section, seat, and row, and sale end date, all in accordance with the process outlined in the help pages. You acknowledge and agree that (i) our patents, trade marks, trade names, service marks, copyrights and other intellectual property (collectively, "Intellectual Property") is and shall remain our sole property, and (ii) nothing in this agreement shall confer in You any right of ownership or license rights in our Intellectual Property. You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. I recently sold 2 WWE RAW tickets for the London show through viagogo and I am still waiting for the money to be paid into my PayPal account which should have been completed the beginning of may when the event took place. I have contacted Customer Support as your website states 100% guaranteed tickets! I understand that there might be a reasonable transaction cost associated with cancelling a done sale and I am not trying to avoid it. You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. missing persons national parks. Why do my tickets have someone elses name on them? 6.10 Notices. and how does an unforeseen circumstance suddenly make you require tickets to a concert? I wouldn't think it could be that improbable to query this as they have all the data available for them. . 2.5 Tax on Seller Proceeds. This has had a financial cost due to interest of 360 held for 8 months, pre-paid specialist transport and staffing of which I cannot recieved a refund as less than 48hrs notice. 2.4 Listing. 5.1 Investigations. The event was cancelled for 25/6 due to s terror attack at the Manchester arena. 3.4 Indemnity. We reserve the right to prohibit users from posting tickets on viagogo if they are not able to provide the exact tickets they posted on viagogo. . We will also add sales or value added tax on our fees as applicable. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. This Agreement shall be governed by and interpreted in accordance with the Swiss laws. viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. If you can't find your event, you can tell us about it here and we'll add it to our website Should've = Should HAVE (not 'of') Would've = Would HAVE (not 'of') What was the unforeseen circumstance? 1.2 Ticketing Exchange. We do not charge any fees for relisting tickets that you have originally purchased from us. With pop up messages reading 'you are in a queue there are 11 in front of you' and 'hurry only 1% of tickets left' along with a 7 minute timer urging me to book the tickets quickly, I was convinced that this was the official website. By using our Site, You agree to accept this Agreement. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Should you experience problems with your tickets on the day of the event you must contact viagogo within 48 hours after the incident to report the issue. Address: viagogo, Rue de Lyon 109, 1203 Genve, Switzerland. All trademarks are owned by their respective owners.OzBargain is an independent community website which has no association with nor endorsement by the respective trademark owners. 7.5 Miscellaneous. You acknowledge and agree that the foregoing disclaimers and limitations of liability represent reasonable allocations of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk. Additional information can be found in our FAQs and on the ticket details pages. viagogo charge for cancelling sale. Except as expressly stated otherwise, all notices to viagogo shall be sent through the email form provided on the Site under the Contact Us link. I called back of which a different agent explained the situation and no tickets were available. 4.2 Stolen Property. 3.1 Accurate Descriptions. Submit a complaint and get your issue resolved. I bought two tickets for $355.52 to Louis Theroux for the Melbourne venue on 19/01/2020 and thought I was buying it through My name is Georgette Roy of Fredericton, N.B. 7.5 Miscellaneous. 10 Things Most People Don't Know About anyabraddock. How Is Technology Changing How We Treat avarey947? We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. 6.7 Third Party Information. 1.4 Modification. By using this Site, You agree to accept such risks and agree that viagogo is not responsible for the acts or omissions of users on the Site. We often link to other websites, but we can't be responsible for their content. This will surely increase the credibility of your complaint. When You sell tickets on viagogo, provided you provide the exact tickets listed for sale and the ticket Buyer successfully gains entry to the event, viagogo guarantees that you will be paid for your sale. You are not permitted to use this website other than for the following, private, non-commercial purposes: (i) viewing this website; (ii) buying and/or selling tickets on this website; (iii) viewing transaction details; and (iv) making use of other facilities that may be provided by this website. viagogo reserves the right at any time to modify or discontinue, temporarily or permanently, the Site or any part of the Site with or without notice. 2.10 Collecting Payment. I think they should refund the fees, and they should CLEARLY state, along with the very first mention of the ticket price, what the handling fee is. viagogo charge for cancelling sale viagogo charge for cancelling sale Posted at 07:21h in timber framing courses alberta by pastel silver overtone on brown hair 6.3 Allocation of Risk. Try arrived at 12.37 pm through proof of postage. This Agreement (and all documents incorporated by reference) constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements and understandings between the parties hereto with respect to the subject matter hereof, whether written or oral. This will be deducted from your next payment. Once the Buyer finds a matching ticket, the Buyer notifies viagogo with an "offer" that the Buyer is willing to purchase the ticket. 1.4 Modification. Sellers have forty-eight (48) hours from the time of sale of the tickets to Report a Problem if they are unable to deliver the exact tickets listed for sale. mrs browns boys show tickets - no tickets. We will cooperate to ensure that violators are prosecuted to the fullest extent of the law. [protected]@outlook.com In addition, the Site could be unavailable during certain periods of time while it is being updated and modified. If a Seller sends tickets that are not consecutive, but listed them as so, viagogo may charge the seller a replacement fee and other charges, as specified in Section 5. safemoon price prediction 2025 . 2.5 VAT on Seller Proceeds. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket. This complaint was posted by a verified customer. Please help! Can I buy tickets that are personalised with someone else's name on them? Piggyback tickets are for seats that are directly behind each other.To list as a Seller, You must provide a valid credit or debit card. We reserve the right to prohibit users from posting tickets on viagogo if they are not able to provide the exact tickets they posted on viagogo. Once Buyer and Seller have entered into a transaction, all transactions are covered by the viagogo Guarantee. In the event you are reselling tickets for commercial reasons, you warrant that you have the right to do so. These Terms and Conditions (including any documents referred to in it) ("Agreement") list the terms of the agreement between you ("You") and viagogo AG ("viagogo" or "We" or "Us") for the buying and selling of tickets ("Tickets"), and all other services that We provide (the "Services"). After reading a lot of negative reviews, I had second thoughts. If for any reason your tickets are returned to Us or cannot be delivered We will attempt redelivery up to a maximum of three times. 6.8 All Sales are Final. most common verbs in french; affordable housing lotteries in massachusetts; tendai chatara height; minnie mouse telephone target 2.14 Substituted Seat Locations. Please note this does not include any VAT that may be payable on fees We are required to pay. So thank you viagogo for your emotional and financial loss today, I will not be booking through yourselves ever again and will be sure to inform others of the appaulling service. You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. When We receive an offer by bank transfer, We will check to see if the bank account is valid. I am incredibly irritated by the atrocious lack of support I've received from viagogo customer service over the past few days. ; . The Viagogo Platform allows contracts for the sale of Tickets to be concluded. My order ID is [protected]. 5.3 Disclosure of Information. Once the Seller lists tickets for sale, the Buyer purchases these tickets, and the Seller has confirmed the sale, the Seller is responsible for completing the transaction with the exact tickets the Seller has listed. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. They told me the only thing they could do is get me to resell them through their website at a loss of 140 for me. (More than triple the price of 3 tickets). 2.8 Notification. Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. You acknowledge and agree that (i) our patents, trade marks, trade names, service marks, copyrights and other intellectual property (collectively, "Intellectual Property") is and shall remain our sole property, and (ii) nothing in this agreement shall confer in You any right of ownership or license rights in our Intellectual Property. Viagogo were not able to supply them at the last minute and offered a refund. We expressly disclaim any responsibility for any lost profits or special, consequential, incidental, or exemplary damages (including without limitation indirect and special damages) that may result from the services, the site, or the suspension, termination or malfunction of the services or the site. 5.2 Violations, Termination and Suspension. 2.10 Seller's Confirmation. Viagogo says I've been paid but the bank transfer never took place. I only became aware of Viagogo bad practice when it was broadcast on New Zealand television. Primary Menu. If You do not qualify, do not use the Services. Email [protected]@gmail.com If this is also unsuccessful We will not offer a refund. Takes a few years for people to realise they are dodgy. If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. In addition, you will be charged to cover the cost of finding replacement ticket (s) for your buyer. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you. I entered the incorrect email when registering, how do I change it? November 18, 2021 If the Seller lists tickets for sale, confirms the sale and then is unable to deliver the exact tickets listed, viagogo reserves the right to find replacement tickets for the Buyer and to charge the Seller with the respective replacement fee, other charges, and/or take other measures, as . by vinay 7 months ago. The Members acceptance of these General Terms of Use of the Viagogo Platform allows you (You) to access the Viagogo Platform that serves to bring together Sellers and Buyers and to make transactions on the www.viagogo.com site according to the terms defined below. viagogo provides a service that allows members who want to buy tickets ("Buyers") to find members who want to sell tickets ("Sellers"). When I first saw the tickets on your site the price given for these were30 so 60 for two. ; ; Such notice shall be deemed given one business day after the email is sent. You warrant that You will comply with all applicable local, regional, country and international laws, statutes and regulations regarding use of the Site and selling value of the tickets. Including any such items constitutes a material breach of these terms and conditions. 3.3 Laws and Regulations. You also warrant that you own the tickets and are authorized to transfer or resell the tickets. Why do my tickets have someone elses name on them? A payment to viagogo will appear on the Buyers payment method statement as VIAGOGO EVENT TICKETS. But is it legal for Viagogo to charge me such extortionate fees? If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. Search. 3.2 Other Information. It states that if an event organiser offers tickets to . Sports. You no longer need to deliver or drop off the tickets and you can disregard any previous communication received regarding this sale. Stolen property includes items taken from private individuals, as well as property taken without authorization from companies or governments. Welcome to viagogo's online ticket exchange (the "Site"). 2.6 Making an Offer. 4.1 Double Posting and Removal of Tickets. All sales and bids are final. You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. However, the Members are the sole decision-makers in finalising the sale or purchase of the Tickets. All sales are confirmed automatically, the Seller authorises viagogo and Paris Saint-Germain during the Listing process to de-activate the original ticket once it sells. viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Viagogo.
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